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ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Communication Intelligence: Bringing Accuracy and Efficiency to Policy Production and Underwriting Automation by Pitney Bowes Group 1 Software

April 2008 - (Free Research) Significant automation reforms are underway at insurance carriers to make the underwriting process less error-prone and more productive, cost-effective and customer-responsive. This paper explores the new techonologies making all this possible.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managing Today's Professional Service Organization - How to Improve Efficiency and Increase Profits by Epicor Software Corporation.

February 2008 - (Free Research) Enterprise service automation has eased a number of business challenges for companies, including efficiency, billing and performance. Learn development and solution best practices for enterprise service automation and realize increased profits.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Service Delivery Innovation: Creating Client Value and Enhancing Profitability by SAP America, Inc.

August 2008 - (Free Research) Read how you can increase client value and lower costs through implementing more efficient resourcing and partnering processes and cocreating value with your clients.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managed Services: Perspective versus Reality by Zenith Infotech

June 2008 - (Free Research) Managed Services offers a comprehensive suite of products that allow Partners to manage their end-clients complete infrastructure.
(VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Astea Alliance Service Management Suite by Astea International Inc. (E-mail this company)

Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

ServicePower - Strengthening the Service Chain by SERVICEPower.

ServicePower’s application set is highly configurable – you can choose what works best for your service organization. The same application is proven in a wide range of service industries and so our customers represent a cross-section of world leading companies in the insurance, medical, appliance, security and consumer electronics industries. 
(ASP & SOFTWARE PRODUCT)GO TO DETAILED REPORT

Advanced Professional Services Automation / Project Portfolio Management by Unanet Technologies (E-mail this company)

Unanet PSA/PPM software is an earned value management system that improves resource scheduling and forecasting, project management, project portfolio management, project accounting, timesheets and expense reports for government contractor, professional services, advanced technology, and Fortune 100 internal services organizations. 
(ASP & SOFTWARE PRODUCT)GO TO DETAILED REPORT

Primavera 6.0 (P6) for Project Portfolio Management by Primavera Systems Inc.

P6 is an integrated project and portfolio management solution for globally prioritizing, planning, managing and executing projects, programs and portfolios throughout the enterprise. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

Fire & Security Success Story by SERVICEPower.

June 2006 - (Free Research) Service organizations are becoming increasingly aware of the need to automate their field service operations, which includes the introduction of scheduling, route optimization, and mobile technology.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Automating Performance Management: Five Common Mistakes to Avoid by Workscape

June 2008 - (Free Research) This white paper describes some of the missteps and lessons learned from implementing automated performance management and what companies can do to avoid them.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Finding the Quick FIX: Making Pay-For-Performance Work Better Today! by Workscape

June 2008 - (Free Research) This paper provides a brief summary of the significant forces reshaping the workplace that present both exciting opportunities and serious threats.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Benefits Administration Challenges during M&A Events by Workscape

June 2008 - (Free Research) To achieve the necessary continuity in a post-merger environment, HR must synchronize many processes, data sources, and other moving parts in a compressed timeframe--all while maintaining existing service levels for all employees.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Extend Workflow and Automation - Taking Process Automation to the Limit by Opalis Software, Inc.

June 2008 - (Free Research) Acquisition-driven consolidation in the IT Process Automation market is neither slowing nor dampening the efforts of Opalis Software Inc. With version 5.5, the newest release of Opalis Integration Server, Opalis continues to extend the capabilities of workflow automation and integration.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Making the case for and understanding IT process automation by CA.

August 2008 - (Free Research) Walking through a sample IT process, this webcast highlights the typical break points where manual IT processes can start increasing risk, error rates, compliance and general disorder in an IT operation.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Datex Order Management System OMS: Automation for Order Processing by Datex Corporation.

July 2008 - (Free Research) Datex EX Order Management System is a real-time order control system that allows users to access company’s information virtually anywhere using the internet.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Workflow Vs. Application Automation Tools: Choosing the Right Tool for the Job by UC4 Software Inc

June 2008 - (Free Research) With the increasing popularity of workflow software, many IT departments are wrestling with the distinction between workflow programs and application automation tools. This paper sheds some light on their distinction.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Beyond Job Scheduling: The Road to Enterprise Process Automation by UC4 Software Inc

May 2008 - (Free Research) This white paper demonstrates the ever-increasing value of adding enterprise process automation software to the IT infrastructure.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Automation within, around, and beyond Oracle E-Business Suite by UC4 Software Inc

June 2008 - (Free Research) This white paper will examine how to significantly improve your ROI and describe how UC4 Workload Automation Suite enhances and extends the Oracle E-Business Suite.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

UC4 Software: Helping IT Acheieve Sarbanes-Oxley Compliance by UC4 Software Inc

June 2008 - (Free Research) This whitepaper describes how UC4 Workload Automation Suite can be used to help meet Sarbanes-Oxley compliance based on the COBIT Control Objectives, a widely adopted set of control objectives.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Evaluating a Professional Services Automation (PSA) Solution by OpenAir (E-mail this company)

March 2007 - (Free Research) A company's choice of a a Professional Services Automation (PSA) solution is a critical decision. Solutions differ across such factors as price, functionality, deployment and technology infrastructure. This SPI Research White Paper analyses some of the critical factors for organizations that are looking to deploy PSA.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

OpenAir PSA Solution - Web-based Professional Services Automation (PSA) sof by OpenAir (E-mail this company)

OpenAir, the the premier Web-based Professional Services Automation (PSA) software solution, includes time & expense management tracking, project and resource management, invoicing, SFA, knowledge management and purchase orders. 
(SERVICE)GO TO DETAILED REPORT

TechExcel ServiceWise (formerly HelpDesk) - Complete HelpDesk solution by TechExcel, Inc. (E-mail this company)

TechExcel ServiceWise (formerly HelpDesk) is setting the new standard for high-end helpdesk management through a feature-rich platform. TechExcel HelpDesk enables you to manage your IT service support and internal help desk processes including incident tracking, knowledge management, employee self-service, and asset management. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

Professional Services Automation (PSA) Software: Track Time & Resources by OpenAir (E-mail this company)

Professional Services Automation (PSA) solution OpenAir, helps project management organizations increase profits because it gives them the tools that improve the way service organizations perform the most critical functions, including staffing resources, managing projects, time tracking and accounting for project expenses. 
(ASP)GO TO DETAILED REPORT

1 - 23 of 23

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