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Browse Directory>   Business SolutionsHuman ResourcesRecruiting, Staffing and Applicant Tracking
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Moving Beyond the Queue - Focusing on the Real-Time Customer by Inova Solutions

May 2008 - (Free Research) In this paper, Tim Montgomery, a highly regarded industry consultant, speaker and author explores new ideas on ways every call center can keep up with new customer demands.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Workforce Management: Optimizing Performance for Superior Customer Service by CRMindustry.com (E-mail this company)

March 2004 - (Free Research) Of the myriad pressures faced by call center managers in today's customer-centric business environments, staffing remains the most challenging. It's no wonder that up to 75% of call center costs revolve around personnel. These challenges are forcing contact center managers to seriously consider the way they manage their workforces.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Increase Operational Efficiency by Outsourcing by Cisco Systems, Inc

February 2008 - (Free Research) Read this paper to learn how to increase operational efficiency by outsourcing. There are only so many hours in the day. Do you really want your employees spending valuable time managing your business's information technology (IT) system?
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Call Center Management: Planning, Scheduling, Historical and Real Time Statistics by DeskFlex

August 2008 - (Free Research) The scope of this white paper includes management information and its use for forecasting work volumes, planning and scheduling agents to handle the projected work volume, and feedback as to the actual performance of the call center.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Web 2.0: Tips for Recruiting in a New Landscape by iCIMS

July 2008 - (Free Research) Many of the new social media tools can be leveraged by recruiters in order to aid in their recruitment efforts and gain a competitive advantage. This white paper explains how.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ATS Evaluation Process by iCIMS

July 2008 - (Free Research) Finding the right applicant tracking system that meets all the needs of your organization can be an overwhelming task. This document is designed as an educational tool to guide your organization in the search for the proper solution.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

OFCCP Compliance: Understanding the OFCCP’s New Ruling on Internet Applicants by iCIMS

July 2008 - (Free Research) The Internet Applicant final rule, issued by the Office of Federal Contract Compliance Programs (OFCCP), addresses recordkeeping by Federal contractors and subcontractors about the Internet hiring process and the solicitation of race.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Linking Learning to the Broader Human Capital Strategy by SkillSoft Corporation

February 2008 - (Free Research) This analyst report discusses how when a learning strategy is linked with a human capital strategy the results can be significant. Read this paper to learn how to link learning and training initiatives to form a broader human capital strategy.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

e-Learning Survey: Bridging the gap between HR and employee training by SkillSoft Corporation

July 2008 - (Free Research) This paper details the results of a survey of more than 200 employees from a wide range of organizations, aimed to discover if there is a disconnect between employer's training opportunities and employee's learning needs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Extending Leadership Development: The Role of Technology-Based Learning by SkillSoft Corporation

February 2008 - (Free Research) Technology-based learning enables organizations to reach more employees, improve training and yield positive results over an extended period of time. Learn more about the benefits of e-learning in this whitepaper.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Ten Key Steps to Effective Succession Planning by Halogen Software

August 2008 - (Free Research) Read this whitepaper to learn 10 Key Steps to Effective Succession Planning. It also discusses best practices, replacement planning, talent pools, and the aging workforce.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Jobvite Case Studies by Jobvite

August 2008 - (Free Research) SupportSoft has been very successful finding and closing great candidates in less time with Jobvite.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Social Recruitment Survey Results by Jobvite

August 2008 - (Free Research) This survey by Jobvite, focusingon the recruiting habits of small and midsized business, shows that companies are increasingly leveraging social and professional networks for talent acquisition.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Growing Your Company: 3 Strategic Recruiting Practices by Jobvite

August 2008 - (Free Research) Recruiting leaders can positively impact business results by improving the recruiting process and practice throughout their companies.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CA Cleanup: Mainframe Security Databases: ACF2, Top Secret, IBM RACF by CA.

June 2008 - (Free Research) Over a period of time security databases accumulate unused, obsolete user ids and entitlements. This demonstration showcases the three causes and solution sets to security data accumulation.
(DEMO) VIEW ABSTRACT | GO TO DEMO

Taleo Research White Paper - The Value of Unified Recruiting + Performance Management by Taleo

February 2008 - (Free Research) This paper explores the value delivered through unified recruiting and performance management.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Taleo Research White Paper - Career Site 2.0: Taking the Lead in the War for Talent by Taleo

February 2008 - (Free Research) This paper focuses on the next generation of corporate career websites, the candidate experience, and the opportunities to implement Web 2.0 features and functionality to gain competitive advantage in the midst of a war for talent.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Fully-Automated Human Resources Management with HarrisData's HRIS by HarrisData (E-mail this company)

HarrisData's Human Resource Information System (HRIS) provides comprehensive management of employee information. Traditional HRIS solutions offer management of payroll, human resources, applicant tracking, and time & attendance data. Newer HRIS offerings deliver employee and manager self-service - fully automating the processing of employee info. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

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