Customer Data Integration Software, Hardware, Services and Research Papers

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Real-Time Data Integration for Data Warehousing and Operational Business Intelligence by Oracle Corporation

January 19, 2010 - (Free Research) Read this white paper for a discussion of the business reasons to move to real-time data warehousing and common data integration approaches, with an emphasis on using real-time CDC capabilities and Oracle solutions.

(WHITE PAPER)

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The Top 3 Reasons CRM Initiatives (Still) Fail - And How To Avoid Them by Pivotal CRM, a CDC Software solution

June 09, 2009 - (Free Research) This white paper looks at the top three reasons that CRM initiatives fail to achieve their goals and provides clear, practical recommendations for ensuring that your CRM initiative avoids these pitfalls and delivers desired returns.

(WHITE PAPER)

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The Total Economic Impact Of DMExpress by Syncsort

August 25, 2008 - (Free Research) The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of DMExpress on their organizations. Forrester’s aim is to clearly show all calculations and assumptions used in the analysis.

(WHITE PAPER)

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Oracle Business Brief: Keeping Hold of Your Customers, Especially in Tough Economic Conditions by Oracle Corporation

February 11, 2010 - (Free Research) Oracle provides Customer Relationship Management and Enterprise Resource Planning applications, middleware and database software tailored to the customer retention needs of midsize organizations. This Oracle Business Brief explains how these solutions help you retain customers cost-effectively through optimized information and improved flexibility.

(ANALYST BRIEF)

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Oracle ONE - News for Midsize Organizations: Q4 by Oracle Corporation

February 11, 2010 - (Free Research) Many studies show it costs five times more to win a new customer than to retain an existing one. In this issue of ONE, we look at how the combination of insight and effective customer-facing processes can help you outshine your competitors and impress your customers enough to keep them with you.

(EBOOK)

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Infor CRM Epiphany for Insurance by Infor CRM

July 01, 2009 - (Free Research) The market-leading Infor CRM Epiphany suite was designed with the needs of today's insurance companies in mind. It delivers what you need to execute a customer retention and growth strategy by delivering a single view of customer interactions across business.

(BROCHURE)

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Customer Centricity Master Data and the 360 Degree View by DataFlux Corporation

January 22, 2010 - (Free Research) This paper will provide a list of questions that should be considered and reviewed during any project designed to deliver a 360-degree view. The paper then explores how information sharing and identity resolution combine to show the connection between MDM and enterprise customer-centricity.

(WHITE PAPER)

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Enhance Customer Loyalty through Higher Responsiveness by Oracle Corporation

April 01, 2009 - (Free Research) The user experience associated with web applications relies in large part on the availability and management of their session data, its persistence, and its management. This white paper focuses on the topic of data availability and management for mission-critical web applications.

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