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       > Business Solutions
       > Web and Application Development
       > Infrastructure and Systems Management

Business Solutions (484)

Accounting and Finance (46)

	Accounts Receivable/ Accounts Payable
	Budgeting, Financial Planning and Analysis
	Compliance Management/ Sarbanes-Oxley Compliance
	Enterprise Accounting Solutions
	Enterprise Financial Management Solutions
	Expense Management
	Payroll and Personnel Accounting
	Time Reporting
	Treasury / Cash / Risk Management

Business Intelligence (85)

	Business Intelligence Solutions
	Business Planning
	Business Process Automation
	Business Process Management (BPM)
	Business Process Outsourcing
	Decision Support Systems
	Embedded Reporting
	Enterprise Dashboards
	Enterprise Performance Management/ Balanced Scorecard
	Executive Information Systems (EIS)
	Modeling and Visualization
	Operational BI
	Technology ROI Tools

Customer Service (19)

	Automatic Call Distribution ACD
	Call Center Management
	Contact Center Management
	Customer Self-service/ e-Self Help
	Customer Service (General)
	Help Desk and Call Management
	Service Organization Management

Facilities Management (1)

Materials Compliance Management Solutions

General Office Automation (2)

	Call Accounting and Management
	Spreadsheets

Groupware and Collaboration (4)

	Collaborative Tools
	Secure Instant Messaging
	Social Networks and Community Management
	Web, Video and Audio Conferencing

Human Resources (244)

Benefits Administration

Business Education and Training

	Computer-Based Training
	Courseware and Curriculum Management
	IT Training and Certification
	Learning Management Systems (LMS)
	Tutorials
	Web-Based Training and eLearning

Employee Appraisal Solutions

Employee Performance (EPM)/ Talent Management

Employee Relationship Management (ERM)

Employee Self-Service Solutions

Employment Services

Enterprise Incentive Management (EIM)

Health and Safety

Human Capital Management

Human Resource Management

Integrated Human Resources Utilities

Personnel Administration

Professional Services Automation

Recruiting, Staffing and Applicant Tracking

Temporary and Contract Labor Management

Time & Attendance

Travel Management

Workforce Management

Knowledge Management (15)

	Enterprise Information Integration/ Metadata Management
	Information Lifecycle Management
	Knowledge Base Management
	Workflow Automation

Logistics and Procurement (12)

	Inventory Management
	Purchasing
	Requisitioning and Procurement
	Spend Management
	Strategic Sourcing Solutions
	Supply Chain Management
	Warehouse Management Solutions

Manufacturing and Process Management (34)

	Batch Process
	Enterprise Resource Planning (ERP)
	Lean Manufacturing
	Manufacturing Execution Systems (MES)
	Manufacturing Solutions (Integrated)
	Material Requirements Planning (MRP)
	Operations Planning
	Product Life Cycle Management (PLM)
	Shop Floor Control
	Work Load Control

Project Management (5)

	IT Portfolio Management
	Project Accounting
	Project Management Solutions
	Resource Planning and Scheduling

Sales and Marketing (17)

	Contact Management
	Customer Data Integration
	Customer Experience Management (CEM)
	Customer Information Management/ Customer Databases
	Customer Relationship Management (CRM)
	Marketing Management
	Mobile Field Sales/ Wireless Connectivity
	Sales Analysis & Reporting
	Sales Management

Web and Application Development (13)

Application Development (8)

	Embedded Application Development
	Open Source
	Programming Languages
	Rapid Application Development (RAD)
	Software Components
	Technology Outsourcing

Application Planning and Implementation (4)

	Application Lifecycle Management(ALM)
	Testing and Analysis

E-Commerce Solutions (1)

Business to Business Web Commerce

Infrastructure and Systems Management (116)

Systems Integration (1)

Database Solutions (12)

	Data Quality
	Data Warehousing
	Database Administration
	Database Migration and Conversion/ EDT
	Database Planning and Implementation
	Database Tuning
	Databases

Desktop and Personal Computing (2)

Handhelds/ PDA

Enterprise Application Integration (4)

	Application Integration
	Legacy Systems Analysis and Upgrade
	Service Oriented Architecture (SOA)

Web Services (2)

Networking and Communications Solutions (40)

	Call Processing
	Communications Carriers
	Interactive Voice Response (IVR/ CTI)
	Internet Access
	Managed Service Provider (MSP)
	Mobile Device Management
	Network Management
	Networks
	Remote Access Technologies
	Telephony/ CTI/ VOIP
	Unified Communications / Voice & Data Convergence
	VPN, Extranet and Intranet Solutions
	WAN/ LAN Solutions
	Wi-Fi
	Wireless Technologies and Mobile Computing

Operating Systems and Subsystems (1)

Security Solutions (24)

	Access Control
	Application Security
	Authentication / Password Management
	Automated Security Auditing/ Source Code Analysis
	Data Security
	Enterprise Data Protection and Privacy
	Identity Management/ User Provisioning
	Intellectual Property Protection/ Extrusion Prevention
	Intrusion Detection/ Forensics
	Intrusion Prevention Solutions
	Managed Security Services
	Network Security
	Security Policies
	SSL VPN

Servers (2)

	Application Servers
	Mainframe/ High-end Servers

Storage Solutions (2)

Storage Management

Systems Management (26)

	Application Management and Maintenance
	Availability, Performance and Problem Management
	Change and Configuration Management
	Data Center Management
	Disaster Recovery
	Enterprise Systems Management
	Event Automation
	IT Service Management (ITSM)/ IT Infrastructure Library (ITIL)
	Remote Administration
	Software & Hardware Metering

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