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Windows 7 Review Guide by Global Knowledge May 13, 2009 - (Free Research) Join Glenn Weadock, Global Knowledge Instructor, MCITP, MCSE, MCT, A+, for this Windows 7 Review Guide. This white paper introduces the key areas in which Windows 7 differs from Vista - areas you'll need to focus on if you're thinking of moving to Windows 7, either from Vista or from XP. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CCNA v2.0 Review: Critical Concepts of the 640-802 CCNA Exam by Global Knowledge October 2008 - (Free Research) This paper helps students understand the types of information required to pass the new 640-802 CCNA composite exam by providing a convenient review of the exam's critical concepts. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top 10 Skills in Demand in 2010 by Global Knowledge January 2010 - (Free Research) In the Global Knowledge/TechRepublic 2010 Salary Survey, conducted at that end of last year, one of the questions put to respondents was "What skill set will your company be looking to add in 2010?" Here's the complete list, with the No. 1 skill listed being in the highest demand. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Project Management & Business Skills Training Catalog by Global Knowledge December 2009 - (Free Research) Throughout the following pages, you can read about our approach, solutions, methodology, and courses - the sum of our vast resources - all designed to promote your pursuit of superior personal and business performance through rapid skills development. (BOOK) VIEW ABSTRACT | GO TO

2010 IT Skills and Salary Report by Global Knowledge March 2010 - (Free Research) The global recession that began in 2008 has impacted almost everyone, either through job loss, reduction in salary and benefits, or job change. This year’s salary survey, the third in partnership between Global Knowledge and TechRepublic, captures the magnitude of changes that have impacted the IT profession. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

2009 IT Skills and Salary Report by Global Knowledge March 2009 - (Free Research) Download your free copy to learn the top paying salaries for IT jobs based on state, industry, certification, and more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Drive-by-Downloads, Web Malware Threats, and Protecting Your Website and Your Users by Dasient January 2010 - (Free Research) This paper shows you that Web Malware attacks pose a serious threat to your website and your users. The shift in malware spread, the automation of the attacks and structural vulnerabilities are far more daunting than ever before. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Agile Development: Sure-Fire Ways to Fail When You Scale by VersionOne Inc. September 2008 - (Free Research) While there are many "how to" options to extending agile beyond a few teams, this white paper focuses on critical recommendations for organizations moving to full-scale agile development. Avoiding these pitfalls can mean the difference between... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Help Desk Authority Professional Edition - 30 Day Free Trial! by ScriptLogic Corporation September 2009 - (Free Research) How are you currently tracking your help desk issues? Does your homegrown solution have too many limitations? Or is the enterprise solution you currently have overkill? Whichever scenario best describes you…we can help. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

ESET NOD32 Antivirus 4 Trial by ESET November 2009 - (Free Research) Enjoy Fast, Effective, and Easy to use Internet Security. Receive a FREE Trial of a fully integrated security solution which includes Antivirus and Antispyware all managed through Remote Administrator. Click "View Now" to request a complimentary ESET NOD32 Antivirus 4 Business Edition. (DEMO) VIEW ABSTRACT | GO TO DEMO

Delivering Customer Service via the Contact Center and the Web by Microsoft September 2009 - (Free Research) This Aberdeen Research report provides an in-depth look how contact centers can significantly improve customer satisfaction by better understanding the process, procedures and technologies used by industry leaders. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

To Trust or Not - Top 10 Security Risks for Unwary Employees by Blue Coat May 2009 - (Free Research) To eliminate the gray area of what your employees should and should not trust, know your web defense. This short paper provides a Top 10 list of risks that your employees may assume they can trust but your web defense should not. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Maximizing ERP Return on Investment with On-Demand Support Services by itelligence, Inc. May 2009 - (Free Research) The current economic environment challenges manufacturers seeking to capitalize on their enterprise resource planning (ERP) software: How can a company increase ERP functionality while reducing operating costs and even head counts? To achieve this difficult balance, many manufacturers have turned to on-demand ERP-support services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Recovery Manager for Exchange - Free Trial! by ScriptLogic Corporation April 2009 - (Free Research) Have you ever had to recover an email regarding an ex-employee whose account and mailbox no longer exists? Has HR ever asked you to find all emails involving certain employees, topics or associated dates? (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Lumension® Device Control for Microsoft® System Center by Lumension January 2010 - (Free Research) Read how through centrally managing, deploying, enforcing and monitoring device/port access, and more, Microsoft SCCM customers can significantly reduce implementation costs and quickly enhance their security policy enforcement. (DATA SHEET) GO TO

Ten Ways Hackers Breach Security by Global Knowledge January 2007 - (Free Research) Hacking, cracking, and cyber crimes can wreak havoc on an organization. This white paper discusses ten common methods hackers use to breach your existing security, and what you can do to protect yourself. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top 10 Security Trends by Blue Coat May 2009 - (Free Research) Read this solution brief to discover the top ten security trends for 2009 and how they may affect your enterprise. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The IBM Rational Jazz Strategy for Collaborative Application Lifecycle Management by Island Training Solutions, Inc. July 2009 - (Free Research) Read this white paper to learn about the IBM Rational Jazz project, which encapsulates three distinct but related initiatives in an effort to enable collaborative Application Lifecycle Management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Controlling Wireless Costs with any Connection Reporting: Supporting Three Dimensions of Mobile Intelligence by Fiberlink Communications March 2010 - (Free Research) In this white paper we will provide a general overview of Any Connection Reporting. We will then look at specific applications of this technology and see how organizations can use it to solve problems 3G, connectivity plans and so much more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Social Media Cyber Attack Risks by SecureWorks February 2010 - (Free Research) The same properties that make social networking sites attractive to users make them well-suited for malicious activity. View this webcast to get a deeper look at social networking risks and examples of attacks. Also learn how to minimize insider threats with employee training and education. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Introduction to Virtualization E-book, Chapter 3: Virtualizing A Test And Development Lab by Dell and Microsoft March 2009 - (Free Research) Now is the time to realize all of the benefits of virtualizing your test and development lab. This chapter highlights some of the benefits of consolidating your test and development environments through virtualization, including costs savings, accelerated time to deployment and system consistency throughout your environment. (EBOOK) VIEW ABSTRACT | GO TO

Patch Authority Ultimate Version 6 - Free 30 Day Trial! by ScriptLogic Corporation April 2009 - (Free Research) With exploits for known vulnerabilities unleashed on the Internet within as little as 5 days from the release of new patches from Microsoft, it is imperative your desktops and servers be regularly updated to keep them safe from attack. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Security Explorer for Exchange Version 7.0.2 - 30-Day Free Trial! by ScriptLogic Corporation April 2009 - (Free Research) Financial records, human resource data, customer profiles and more are just a few of the content types that could get in the wrong hands if the appropriate security controls are not in place. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Glentel Customer Case Study by SonicWALL February 2008 - (Free Research) Glentel is a leading provider of innovative telecommunications services and solutions in Canada and the United States. Learn how Glentel achieved Unified Threat Management protection of all voice and data traffic over the network, reduced training costs, increased communication, consolidation of legacy systems, and greater ease of deployment. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Project Management Office Best Practices, A step-by-step plan to build and improve your PMO by Oracle Corporation April 2009 - (Free Research) The best-performing project management offices reduce business risk, optimize resources and contribute to business growth through a portfolio management office, according to Gartner. Read this informative paper from Oracle and take your first step to establishing a PMO or maturing your already established PMO. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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