Unified Communications / Voice & Data Convergence | Business Intelligence Solutions | Network Security | Telephony/ CTI/ VOIP | Wireless Technologies and Mobile Computing | Business Process Management (BPM) | Network Management | Collaborative Tools | Customer Relationship Management (CRM) | Mobile Device Management

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Glentel Customer Case Study by SonicWALL February 13, 2008 - (Free Research) Glentel is a leading provider of innovative telecommunications services and solutions in Canada and the United States. Learn how Glentel achieved Unified Threat Management protection of all voice and data traffic over the network, reduced training costs, increased communication, consolidation of legacy systems, and greater ease of deployment. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Event-Driven Intelligence in Telecommunications by Pitney Bowes Business Insight January 15, 2010 - (Free Research) Leading telecommunications companies are finding ways to integrate data into business processes and also automate decisions with on-demand business analytics. This paper can provide you with background on Intelligent Mail®, with an emphasis on the 21 practical ways you can leverage mailstream intelligence to improve your business today. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Meeting Compliance Objectives in SharePoint® by AvePoint, Inc. February 01, 2009 - (Free Research) This document is intended to aid IT administrators and other stakeholders responsible for managing SharePoint deployments, in planning and implementing a comprehensive, reliable, and efficient compliance strategy appropriate to their organizational needs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Benefits of Unified Messaging in Exchange Server 2007 by Global Knowledge December 2008 - (Free Research) Unified Messaging integrates different streams of communication (e-mail, fax, video, SMS, voice, etc.) into a single, or, unified message store, that is accessible from a wide range of different devices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

VoIP Vulnerabilities by McAfee, Inc. March 2010 - (Free Research) The malicious behavior that we have seen in other media already plagues Internet voice calls. This report examines vulnerability trends as well as protocol- and application-layer attacks. Read this white paper to gain both a general and technical overview to the threats against VoIP and learn how to protect and remediate against them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Eco-sustainable wireless service: Opening new markets through cost-effective, alternative energy wireless base stations by Alcatel-Lucent October 2009 - (Free Research) About a billion people worldwide do not have access to telecommunications services, mostly from lack of a power grid that can support network infrastructure. Traditional wireless networks for remote locations rely on costly generators that are hard on the environment. Read this whitepaper to learn about cost effective and eco-friendly alternatives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Voice over Internet Protocol (VoIP) Phone Hardening-- Part I by Global Knowledge May 2009 - (Free Research) This paper presumes that your enterprise already has a data network security policy in place. It examines the many different settings that are available to help secure the Cisco IP Phones from potential hacker attacks, and it looks at a selection of Cisco secure infrastructure technologies that are especially useful for protecting voice systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: Learning from GlaxoSmithKline's Cloud-Based Email Decision Process by Microsoft Corporation India Pvt Ltd June 2009 - (Free Research) GlaxoSmithKline is moving approximately 90,000 email users to Microsoft's Exchange Online, a cloud delivered service. The result is that GSK is able to optimize its messaging and collaboration platform to meet the full range of its end users' requirements - while saving on its ongoing costs. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Monitoring Trading Partner Agreements - Using Business Intelligence to Enhance BAM Activities by Information Builders June 2008 - (Free Research) This white paper will explain what to look for in a complete integration platform and how to use BI technology in conjunction with BAM tools to achieve zero information latency and self-correcting processes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Build A High-Performance Open Web Platform for Your Enterprise With Sun Glassfish™ Portfolio by Sun Microsystems, Inc. February 2009 - (Free Research) Read this white paper to learn about the Sun GlassFish Portfolio open web application platform that provides business with innovations from leading open-source communities, packaged in a solution that offers flexible subscription-based pricing and enterprise-class support. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Intelligence: Actionable Insights for Business Decision Makers by SAP America, Inc. January 2009 - (Free Research) To gain greater business insight and transparency, organizations urgently require a new generation of business intelligence tools and applications that allows cross-enterprise, interenterprise and external data to be integrated and analyzed. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

VMware Monitoring with Microsoft System Center Operations Manager: MTT Reduces Costs by Veeam Software November 2009 - (Free Research) Learn how they used the nworks Management Pack (MP) to centralize monitoring of physical and VMware virtual infrastructures, reduce costs of implementing VMware monitoring, and give them the ability to receive performance metrics specific to the VMware virtual infrastructure. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

VoIP Solution Brief by SonicWALL January 2009 - (Free Research) When working optimally, VoIP can provide businesses with several advantages over traditional phone services. However, there are two basic obstacles confronting administrators in maintaining optimal VoIP operations: security and quality of service (QoS). Learn more about these obstacles and how to overcome them. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Better Customer Insight, Better Bottom Line: Gaining Insight from Unified Information Access by Attivio, Inc. December 2008 - (Free Research) In order to protect revenue and ensure the continuation of a company's most important customer relationships, it takes a 360 degree view of every customer to drive retention and loyalty improvement. Read this white paper to discover the uses and advantages of unified information access as well as VOC (voice of the customer) efforts. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Essential Steps for Troubleshooting .NET Application Problems by AVIcode, Inc. September 2006 - (Free Research) This white paper explores how to troubleshoot common application errors, including crashes and functionality failures, for greater application performance and an optimized end-user experience. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cloud Computing: Business Benefits With Security, Governance and Assurance Perspectives by ISACA December 2009 - (Free Research) This paper clarifies what cloud computing is, identifies the services offered in the cloud, and also examines potential business benefits, risks and assurance considerations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Forrester Research: The Total Economic Impact™ Of Microsoft Unified Communications Products and Services by Microsoft Corporation India Pvt Ltd August 2007 - (Free Research) Unified communications (UC), offers the promise of converging voice, data, and video communication and of eliminating many roadblocks in communication. In conducting these in-depth interviews with Microsoft UC products customers, Forrester found that organizations can achieve significant productivity improvements and cost savings. (ANALYST BRIEF) VIEW ABSTRACT | GO TO

IBM, RIM Plan to Introduce New Lotus Features and Developer Tools on the Blackberry Platform by BlackBerry February 2009 - (Free Research) This release explains RIM's new Lotus collaboration features and developer tools on the BlackBerry® platform that will enable greater access to live expertise and collective intelligence through BlackBerry® smartphones. (PRESS RELEASE) VIEW ABSTRACT | GO TO

Database Security, Virtualization and Cloud Computing: The Three Key Technology Challenges in Protecting Sensitive Data in Modern IT Architectures by Sentrigo Inc. January 2010 - (Free Research) There have been many changes recently in computing architecture, from dedicated servers in the data center to virtualization and cloud computing, and this has new implications for data protection. Read this paper to find out how to address these security challenges. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

TDWI Best Practices Report: Strategies for Managing Spreadmarts: Migrating to a Managed BI Environment by Pentaho Corporation March 2010 - (Free Research) Information consistency and reliability is essential for accurate business analysis. Yet, the lack of controls around the use of spreadsheets wreaks havoc on organizations every day, costing money and credibility. Read this report to learn how companies can benefit by migrating to Pentaho’s low-cost open source managed BI solution for spreadmarts. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

AirMagnet WiFi Analyzer by AirMagnet, Inc. February 2010 - (Free Research) AirMagnet WiFi Analyzer is the industry "de-facto" tool for mobile auditing and troubleshooting enterprise 802.11a/b/g/n networks. AirMagnet WiFi Analyzer solves end user WLAN issues while automatically detecting security threats and other wireless network vulnerabilities. (DOWNLOAD) VIEW ABSTRACT | GO TO DOWNLOAD

Windows Phones and Unified Communications: How Windows Phones Combine Email, Messaging, Voice, and Presence in a Secure, Collaborative Environment by Microsoft November 2009 - (Free Research) This paper explains why unified communications is essential and why Windows® Phones are ideally suited to serve as the "mobile connection" in a unified communication environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Why Records Management Is Important by Hewlett-Packard Company March 2009 - (Free Research) Records management forces you to think about how you create, process, capture, and manage information. This requires a review of your business activities from an information-centric point of view, which in itself can highlight process inefficiencies. This white paper explains why such a process is important. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Intelligence for Consumer Packaged Goods: Actionable Insights for Business Decision Makers by SAP America, Inc. May 2008 - (Free Research) This paper discusses about how technological advances are enabling improved decision making across three broad axes: simplicity and relevance, agility and integration. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Next Generation Log and Event Management by Tripwire, Inc. January 2010 - (Free Research) Read this white paper to learn more about how to collect, store, and manage log data in ways that not only ensure regulatory compliance, but actually bolster your organizations overall security. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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