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E-Book: The Next Revolution: Cloud Computing - Top reasons why more and more companies are turning to cloud-based call center software to improve their bottom line by inContact May 04, 2010 - (Free Research) The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels. (EBOOK) VIEW ABSTRACT | GO TO

Beyond Virtualization: Building a Long Term Information Systems Strategic Plan by IBM April 14, 2010 - (Free Research) The amount of information an organization collects doubles every three years. Can your company handle that? Read the white paper to find out how your organization can utilize virtualization to attain the capacity and bandwidth needed to handle the information explosion. Read it now.  (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing Oracle RMAN and ASM Environments with FalconStor VTL and Integrated Deduplication by FalconStor Software February 10, 2009 - (Free Research) FalconStor® Virtual Tape Library (VTL) with integrated Single Instance Repository deduplication technology offers advanced backup and global deduplication capabilities that support Oracle Recovery Manager and Automatic Storage Management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

FACTS® WDS™ by Ebix Health, Inc. January 2001 - (Free Research) FACTS® WDS™ (Work Distribution System) module is an electronic claim workflow management system for your adjusters. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Sage ERP Solutions: Fresh Business Practices for Food and Beverage Manufacturers and Distributors to Meet Today’s Top Three Issues by Sage North America April 2010 - (Free Research) This paper explains how food and beverage companies must employ fresh business practices to profitably meet the challenges the top three issues present. Processes and systems must keep up with customer and consumer demands as well as new regulations. Read on to learn more about these challenges, the top three issues, and how to overcome them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Making the Right Server Selection Part 2 - Handling Storage and server management issues by Dell, Inc. and Microsoft April 2010 - (Free Research) This second article in a three-part series looks at storage and server management issues. (EGUIDE) VIEW ABSTRACT | GO TO

Backup and Recovery: The Benefits of Multiple De-duplication Policies by Quantum Corporation October 2008 - (Free Research) This white paper explains the differences between the de-duplication approaches, discusses the strengths and limitations of each, shows how different backup tasks are likely to benefit from them, and talks about the business benefits. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Simplifying UNIX Migration - Dell and Red Hat Pave the Way by Dell, Inc. and Intel July 2009 - (Free Research) Dell has teamed-up with Intel and Red Hat and developed a migration strategy to simplify the consolidation of the enterprise data center from an outdated, proprietary architecture to an easily managed open systems platforms. To learn about how easy it is to migrate from UNIX to Red Hat Enterprise Linux on Dell PowerEdge servers, please read on. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Virtualization: Optimized Power and Cooling to Maximize Benefits by APC by Schneider Electric February 2009 - (Free Research) Virtualization is an undisputed leap forward in data center evolution - it saves energy, increases computing throughput, frees up floor space, and facilitates load migration and disaster recovery. With these benefits though, come new challenges to the power and cooling infrastructure. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IDC Improving File System Storage Efficiency with Unified Storage by Dell, Inc. March 2009 - (Free Research) Unified storage is one of the technologies that IT managers are using to improve their storage efficiency as well as to improve business flexibility and lower the total cost of storage. Read this IDC report to learn about the features and business benefits of unified storage as well as the EMC Celerra unified storage platform. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Four Principles of Effective Threat Protection: Defining the right strategy and tools to defend your business against malware by Sophos, Inc. June 2010 - (Free Research) Threat protection requires an updated approach now that the classic model of anti-virus plus firewall is no longer enough. Best practice calls for interlocking layers of protection that support your business processes and digital assets. Read on to learn principles you can use to strike a balance between enabling business and ensuring security. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Why Cloud-Based Security and Archiving Make Sense by Google Apps June 2010 - (Free Research) Join us for this live webinar on 'Why Cloud-Based Security and Archiving Make Sense'. We will address the critical and growing requirements for better email security and email archiving, as well as illustrate the benefits and cost savings of a cloud based approach to managing both. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

What Every IT Manager Needs To Know About Project Management by Global Knowledge May 2009 - (Free Research) It is important for the IT Manager to know the basics of formalized project management. Why? Because every organization needs to be able to implement change and almost all important changes are defined or implemented through project teams. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Troubleshooting Slow Networks with Wireshark by Global Knowledge May 2009 - (Free Research) In this white paper, we examine how to use Wireshark, the world's most popular open-source network analyzer, to troubleshoot some of the top causes of poor network performance, including high latency, packet loss, inefficient window sizes, intercepting devices, and application dependencies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Datacenter Design: Optimizing Networks for Evolving Traffic by Juniper Networks, Inc. May 2010 - (Free Research) Datacenter design is going through a fundamental shift that reflects the growing IT trends toward distributed applications and virtual computing. New computing models require flatter, more flexible networks that are able to handle unpredictable traffic patterns. Read this Q&A to learn more about keeping up with evolving traffic patterns. (ANALYST BRIEF) VIEW ABSTRACT | GO TO

New Enterprise Desktop E-Zine Vol. 1: Defining Application Virtualization by Dell, Inc. and Intel June 2009 - (Free Research) In this premiere issue of New Enterprise Desktop, you'll learn the ins and outs of application virtualization and how to apply it in the enterprise, as well as finding out how to categorize user groups and match them with the best desktop virtualization solution. (EZINE) VIEW ABSTRACT | GO TO

Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones by BlackBerry February 2009 - (Free Research) Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Increasing Business Performance: Using Virtualization for SAP Applications on IBM System p Servers by IBM June 2010 - (Free Research) This white paper captures the experiences of six large companies running SAP applications using IBM® System p™ virtualization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Risk Management: Protect and Maximize Stakeholder Value by Oracle Corporation February 2009 - (Free Research) All companies must take risks to survive, and the most successful companies are those that actively integrate risk management into their decision-making processes. This white paper explains how a risk management program can help identify opportunities for value creation while also protecting against potential threats. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Steps to Discovery and Protection of Sensitive Data: Find IT. Search IT. Mask IT. by dataguise, Inc. June 2010 - (Free Research) Protecting sensitive data in the enterprise has never been more important, or more challenging. An effective data protection strategy must start with finding all of the data repositories on the network and identifying all of the sensitive data contained in those repositories. Read this paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cost-cutting strategies for a virtualized data center: Performance and capacity management tools by Dell, Inc. and Intel June 2009 - (Free Research) In this expert podcast, learn how new capacity planning and performance management tools utilize automation and an intuitive interface to increase resource utilization and reduce capital expenditures for your virtualized data center. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

FACTS® Web™ by Ebix Health, Inc. January 2001 - (Free Research) FACTS®Web™ facilitates the sharing of real-time information directly from your FACTS® system to insureds, employees, and provider's web browsers through the Internet. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

10GbE, Servers, Storage and Virtualization – Interoperability Review and Highlights by Dell, Inc. June 2009 - (Free Research) Organizations can benefit from the advantages of 10GbE, consolidation on Dell PowerEdge blade servers, and virtualization with VMware. By implementing 10GbE solutions, organizations can enjoy the economies they hoped to obtain by consolidating and virtualizing their server environment, along with increased performance, reliability, and security. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Combat Cybercrime, Demonstrate Compliance and Streamline IT Operations by ArcSight, Inc. March 2010 - (Free Research) This whitepaper discusses the requirements for a universal log management solution and specifically describes how ArcSight Logger 4 delivers on those requirements. A recent cyberespionage incident at Boeing Corporation is highlighted as an example. Read more to find out. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Case for IBM Power7-Based Systems for SAP Enterprise Deployments by IBM May 2010 - (Free Research) SAP environments have grown increasingly broad and diverse. Read this paper to learn how POWER7-based systems offer SAP users an unprecedented opportunity for server consolidation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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