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Going Beyond Simple Infrastructure Monitoring with HP SiteScope by Hewlett-Packard Company
March 17, 2010 - (Free Research) This paper will showcase many advanced capabilities of HP SiteScope software that can enable an enterprise to monitor more of its infrastructure, including Simple Network Management Protocol (SNMP) by management information bases (MIB), network bandwidth, script and enterprise application monitors.
Server and Application Protection - Behind the Lines by Trend Micro
February 01, 2009 - (Free Research) For organizations evaluating the benefits of server and application protection systems and making a case for incorporating them into the IT infrastructure, Trend Micro recommends examining nine different areas of business interest. This white paper details these topics and examines Trend Micro server and application protection software.
Cloud Financials Come of Age by Intacct Corporation
March 17, 2010 - (Free Research) This paper discusses how cloud financial solutions provides a much needed benefit for small to midsize companies. Continue reading to discover the many benefits cloud financial solutions can have for your company.
AVG Internet Security Business Edition v9 by AVG Technologies USA, Inc.
November 17, 2009 - (Free Research) AVG Internet Security Business Edition is faster, smarter security that won’t slow businesses down. AVG Internet Security merges ground-breaking online threat prevention techniques with enhanced anti-virus and firewall technologies to deliver proactive protection that’s second to none. Download a trial version and use it free for the next 30 days.
10 Reasons to choose Talend by Talend
March 16, 2010 - (Free Research) When choosing a data integration solution, companies are confronted with many product choices, multiple sources of information and different vendors. This paper cuts through the confusion with the top 10 reasons companies choose open source for their data integration needs and 31 proof points from actual users of open source data integration.
Cloud Success in Seven Steps with External Monitoring by Webmetrics, a Neustar service
February 11, 2010 - (Free Research) The use of cloud computing, both internal and external, will grow considerably in the near future. Because of the increased dependency on external parties, the business and IT complexity associated with these solutions is greater than with previous IT waves. The 7 steps outlined in this paper can help you better manage this increased complexity.
Managing a Growing Threat: An Executive’s Guide to Web Application Security by IBM
December 17, 2007 - (Free Research) Cyber-criminals are leveraging relatively simple application exploits to gain access to sensitive information for fun and profit. It’s more important than ever to implement secure application strategies to effectively protect your business. Read this guide to learn more.
Presentation Transcript: A Pragmatic Approach to Managing the Cloud by Zenoss Inc.
March 12, 2010 - (Free Research) In this presentation transcript, learn about top cloud management issues and how to overcome them. Discover the differences between managing public and private clouds and find out how to handle user accessibility issues and application conflicts with leading cloud platforms.
Breaking Down the Barriers to Business by Sage (UK) Limited
March 12, 2010 - (Free Research) Organizations that seek the elusive goal of a single view of the customer need first to instill an information-sharing culture throughout the company, not simply attempt to apply a quick technology fix. Read this white paper to learn more about how to creat a knowledge-sharing culture in your business.
Global Threat Trends- February 2010 by ESET
January 25, 2010 - (Free Research) Review this report to see what threats had the highest number of detections in the past month according to the results of a sophisticated analysis provided by ESET's ThreatSense.Net®.
Securing Data at the Source: A Guide to Oracle Database Security by Oracle Corporation
January 08, 2010 - (Free Research) This white paper outlines today’s challenges and Oracle’s solutions, including Encryption and Masking, Advanced Security, Secure Backup, and Data Masking Pack, Access and Authorization, Vault and Label Security, Auditing and Monitoring and Management pack.
eGuide: SOA Implementation by Rocket Gang, Inc.
January 27, 2010 - (Free Research) Service-Oriented architecture (SOA) allows organizations to quickly and efficiently respond to changes in the business environment and to leverage such change for competitive advantage. The SearchSOA.com Pocket E-Guide: SOA Implementation features expert insight into the key areas critical to the successful planning and implementation of an SOA.
Simplifying Branch Office Management by Search EnterpriseWAN E-Books
March 10, 2010 - (Free Research) Branch IT managers face a very dynamic environment. The number of branches is rising, telecommuting is increasing, and the demand for applications is expanding. You need to take a proactive approach, classify branches, and establish SLAs that tie to each class and can then be met through the deployment of various technologies.
Practical Approaches for Securing Web Applications across the Software Delivery Lifecycle by IBM
July 08, 2009 - (Free Research) When delivery is implemented in a collaborative, repeatable, and process-oriented manner, companies can benefit from more efficient development models and secure applications. Integrating security into these processes from the beginning can curb expensive and time consuming “gotchas” at the end of the lifecycle. Read this paper to learn more.
Putting Open Source to the Test: The Making of JBoss Enterprise Middleware by JBoss, a Division of Red Hat
April 01, 2008 - (Free Research) This paper is intended primarily for senior IT managers responsible for enterprise architecture, application development, and application operations. Managers evaluating middleware solutions will gain a deeper understanding of how JBoss Enterprise Middleware products are developed and why they offer an ideal platform for the development...
Understanding the Business Benefits of an Open Source SOA Platform by JBoss, a Division of Red Hat
June 02, 2009 - (Free Research) This paper is divided into two sections. The first half of the paper describes the business challenges of three JBoss Enterprise Middleware customers and how they gained business benefit from the use of JBoss Enterprise products and services. The second half of the paper provides insight into the JBoss Enterprise SOA platform.
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