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FACTS® CLAIMS & ENCOUNTERS™ by Ebix Health, Inc. January 2001 - (Free Research) FACTS® CLAIMS & ENCOUNTERS™ is a fully automated, real-time processing system for complete, online adjudication of medical, dental, vision, prescription drug, disability and COBRA claims and encounters. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

FACTS® Web™ by Ebix Health, Inc. January 2001 - (Free Research) FACTS®Web™ facilitates the sharing of real-time information directly from your FACTS® system to insureds, employees, and provider's web browsers through the Internet. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Windows 7 MCITP Certification Review: How to Prepare for and Pass the Windows 7 MCITP Certification Exams by Global Knowledge August 2010 - (Free Research) The goal of this white paper is to provide you, an IT Professional, with the knowledge and tools to be successful when taking a certification exam for one of the three available Windows 7 certifications: Windows 7 Configuring, the Enterprise Desktop Support Technician, or the Enterprise Desktop Administrator certification. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

FACTS® WDS™ by Ebix Health, Inc. January 2001 - (Free Research) FACTS® WDS™ (Work Distribution System) module is an electronic claim workflow management system for your adjusters. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Community Medical Centers: Improving patient care and compliance with IBM Tivoli Access Manager for Enterprise Single Sign-On by Prolifics, A Premier IBM Business Partner July 2010 - (Free Research) Community Medical Centers was able to improve quality of care and employee productivity, while strengthening security for all of their applications and addressing HIPAA compliance by implementing IBM Tivoli Access Manager for Enterprise Single Sign-On. Check out this video to learn more. (VIDEO) VIEW ABSTRACT | GO TO

Case Study: Unified Communications and Indiana University Medical Group by CDW Corporation September 2009 - (Free Research) When outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution. This case study gives details on the benefits they gained. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

CCNA v2.0 Review: Critical Concepts of the 640-802 CCNA Exam by Global Knowledge October 2008 - (Free Research) This paper helps students understand the types of information required to pass the new 640-802 CCNA composite exam by providing a convenient review of the exam's critical concepts. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Network Training: August 2010 - March 2011 by Global Knowledge August 2010 - (Free Research) In this introductory course, you will learn the basics of computer hardware, software, networking, troubleshooting, and emerging technologies. You will learn about configuring operating systems, file and folder management, networks and network configuration, and the role of the OSI model in networking and troubleshooting. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Wireless Networking by CDW Healthcare August 2010 - (Free Research) Swift, seamless, scure access to digital data through an integrated wireless infrastructure helps improve patient care, reduce medical errors and facilitate workflow. CDW Healthcare is your connection to better communication. Read these case studies for real world examples. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The High Cost of Low-Cost Cable Testers by Fluke Networks July 2010 - (Free Research) It can be hard to figure the total cost of purchasing a new certification tester for network cabling. A low-cost cable tester might save a few thousand dollars in the original purchase, but can cost significantly more in lost productivity throughout the life of the tool. Read on to find the hidden costs that can come along with a “low-cost” tester. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

2010 IT Skills and Salary Report by Global Knowledge March 2010 - (Free Research) The global recession that began in 2008 has impacted almost everyone, either through job loss, reduction in salary and benefits, or job change. This year’s salary survey, the third in partnership between Global Knowledge and TechRepublic, captures the magnitude of changes that have impacted the IT profession. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Domain Boost software Whiteboard Video by EMC Backup and Recovery Solutions June 2010 - (Free Research) Bill Roth, Technical Product Marketing Manager at EMC, details how EMC Data Domain Boost software integrates with enterprise backup software and distributes parts of the Data Domain deduplication process, significantly increasing throughput and simplifying management. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

The Value of the Project Management Office (CA commissioned research) by CA Technologies. March 2010 - (Free Research) Read this paper for information on the project management office (PMO), the department or group that defines and maintains the standards of process, generally related to project management, within the organisation. This paper offers details and results from research conducted about PMO position in organizations and its value. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Running Microsoft® Office SharePoint Server 2007 on VMware® Infrastructure by Global Knowledge December 2009 - (Free Research) Microsoft Office SharePoint Server (MOSS) 2007 is one of Microsoft's fastest growing server products. In this document, we describe the implementation and best practices for virtualizing a typical medium-sized MOSS 2007 intranet farm deployment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Steps to Discovery and Protection of Sensitive Data: Find IT. Search IT. Mask IT. by dataguise, Inc. June 2010 - (Free Research) Protecting sensitive data in the enterprise has never been more important, or more challenging. An effective data protection strategy must start with finding all of the data repositories on the network and identifying all of the sensitive data contained in those repositories. Read this paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Simplifying Branch Office Management by SearchEnterpriseWAN E-Books March 2010 - (Free Research) Branch IT managers face a very dynamic environment. The number of branches is rising, telecommuting is increasing, and the demand for applications is expanding. You need to take a proactive approach, classify branches, and establish SLAs that tie to each class and can then be met through the deployment of various technologies. (EBOOK) VIEW ABSTRACT | GO TO

The 7 Key Components for an Effective Case Management Methodology by ASG Software Solutions May 2010 - (Free Research) Case management is a care delivery framework with the potential to relieve three of the most significant pressures facing hospital leaders. The purpose of this paper is to illustrate a number of ways in which hospital case management can and does produce clinical, operational, and financial benefits for the organizations that employ them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Use Desktop Virtualization in WAN and Remote Office Scenarios by SearchVirtualDesktop.com March 2010 - (Free Research) In this webcast, featuring industry experts Brian Madden and Gabe Knuth, learn how to provide a desktop virtualization solution for remote office and WAN users. Discover how to address this issue by implementing remote options for centralized VDI and client-based VMs where VDI instances run on users’ laptops. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Lotus Notes and Domino: Delivering innovation through open collaboration by IBM August 2010 - (Free Research) This paper will discuss the many benefits of using IBM Lotus Notes and Domino software for your email, calendering, and collaboration needs. Read on to learn the specific advantages of using these tools, and hear the opinions of IT pros already using them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top 10 Skills in Demand in 2010 by Global Knowledge January 2010 - (Free Research) In the Global Knowledge/TechRepublic 2010 Salary Survey, conducted at that end of last year, one of the questions put to respondents was "What skill set will your company be looking to add in 2010?" Here's the complete list, with the No. 1 skill listed being in the highest demand. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SAP ROI through the Care and Nurturing of SAP End Users by SAP America, Inc. April 2010 - (Free Research) This paper reveals how continuous end user training can reduce costs and increase returns on SAP investments. It includes a detailed "end user maturity model" by which clients can assess the expertise levels of their SAP end user base. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Vyatta Open Networking by Vyatta Inc. January 2010 - (Free Research) Vyatta is a network operating system (enterprise-class router, firewall, VPN +) that removes the need for proprietary hardware, allowing you to leverage performance and price advantages of x86-based servers and virtualization technologies. (DEMO) VIEW ABSTRACT | GO TO DEMO

Healthcare Networks: Meeting the Demand for High-bandwidth Healthcare Applications by Ciena August 2010 - (Free Research) This webinar provides a detailed look at what’s going on in healthcare networks today and discusses how many healthcare organizations are successfully dealing with high bandwidth applications. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Making the Back Office Pay: Measuring and Increasing Productivity while Reducing Costs by Aspect, Inc. August 2010 - (Free Research) Understanding how to manage many different types of back-office tasks in the most consistent and efficient manner is a perplexing challenge. This paper will describe how automated workforce optimization is the solution. Continue reading to learn how to improve the customer experience while decreasing required staffing through predictive modeling. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Maximize Software Cost Savings by License Reharvesting, Recycling & Applying Product Use Rights by Flexera Software August 2010 - (Free Research) This white paper will cover the key components to maximizing software spend and software asset management through license agreements and license types, common product use rights, license reharvesting and recycling, and Example software cost savings scenario. Read this white paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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