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Your search for keyword: Customer Service Quality Performance Software returned 561 results.
 
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Business Intelligence Solutions | Enterprise Resource Planning (ERP) | Availability, Performance and Problem Management | Customer Relationship Management (CRM) | Business Process Management (BPM) | Enterprise Performance Management/ Balanced Scorecard | Customer Service (General) | Application Lifecycle Management(ALM) | Application Management and Maintenance | Customer Experience Management (CEM)

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Performance Under Pressure: The State of Enterprise Web Application Quality and Availability by Oracle Corporation

July 01, 2009 - (Free Research) Take a look at this important survey, which sought managers’ and professionals’ perspectives, both as external customers of e-business sites, as well as caretakers of their own online operations.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

10 Warning Signs that Your ERP System is Killing Your Business by Plex Systems

April 10, 2009 - (Free Research) This paper describes the warning signs that an ERP system is killing a business, and suggests how companies can thrive with a new approach to business systems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SAP® BusinessObjects™ Data Services: One Product For Data Quality and Data Integration by SAP America, Inc.

June 02, 2009 - (Free Research) Introducing SAP® BusinessObjects™ Data Services breakthrough technology software for the enterprise information management market. The software unifies our leading data-quality and integration solutions - helping your organization to move, transform, and improve virtually any type of data anywhere, at any frequency.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Focusing on Food & Beverage Manufacturers: Three Strategies for Profitability Tomorrow and in Years to Come by Infor CRM

October 22, 2009 - (Free Research) This paper explores the idea that to effectively compete today and into the next generation, F&B manufacturers must rethink their customer relationship management (CRM) strategies. Read on to learn the three strategies F&B manufacturers must do if they want to be profitable tomorrow and in the years to come.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top 10 Reasons Customers Choose SAP for Business Transformation by SAP America, Inc.

January 01, 2006 - (Free Research) SAP is a customer’s company, whose organization is designed for, and encouraging of, innovation in all its aspects - from product development to product delivery to product implementation. Read this white paper to discover the top 10 reasons why customers choose SAP for their business transformation.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Application Performance Brief: Oracle Applications by Blue Coat

January 2007 - (Free Research) Oracle Applications are a collection of enterprise business applications, including ERP, SCM, and CRM applications, all utilizing Oracle's core relational database management system technologies.
(ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Archiving and SAP® Environments: For Business, IT, and Regulatory Requirements by ASG Software Solutions

February 2010 - (Free Research) A recent survey of CIOs found that over 75% want to develop an overall information strategy in the next three years, yet over 85% are not close to implementing an enterprise-wide content management strategy. Read this paper to find out more about comprehensive archiving solutions in SAP environments and how they can help manage enterprise content.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Quality Strategy: A Step-by-Step Approach by SAP America, Inc.

February 2010 - (Free Research) In order to fully realize the benefits of their investments in enterprise computing systems, organizations must have a detailed understanding of the quality of their data. And those organizations that approach this issue strategically are those that will be successful. This paper explores strategy in the context of data quality.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Application Monitoring: Best Practices for Application Performance by AVIcode, Inc.

January 2007 - (Free Research) This white paper explores how to optimize application availability and reliability through an always on approach to application monitoring that combines reactive and proactive techniques.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Success Story: Charlotte County Public Schools Optimize WAN Performance with Blue Coat by Blue Coat

July 2009 - (Free Research) Watch this webcast to learn about the challenges and successes of Chris Bress, Director of Learning Through Technology for a public school system in Florida, which serves 17,000 students.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

A Developers How to Strategy (Perspective) on Integrating Open Source BI by JasperSoft

March 2009 - (Free Research) This guide introduces JasperSoft's application programming interfaces to product and development managers. Learn how JasperSoft's reporting and analytics enhance the quality and value of all applications through seamless integration without the frustration of home-grown and legacy systems that are far too expensive to develop, manage, and maintain.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Test Management Tools and Techniques by Hewlett-Packard Company

August 2008 - (Free Research) This paper explores the challenges and rewards of test management and provides practical ways to help you implement an organized and structured testing process. It also discusses the benefits of HP Quality Center software.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Guide to the Value of Reliable Data in Insurance by DataFlux Corporation

November 2009 - (Free Research) Only when data is trusted can it be used in confidence in all insurance operational and analytical process activities. This paper examines the impact of unreliable data on insurance companies. It then defines the requirements needed to guarantee data reliability in insurance and offers a practical approach to creating and governing that data.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The New Requirements for 3rd Generation APM by dynaTrace software, Inc.

February 2010 - (Free Research) In his presentation, John Van Siclen, the CEO of dynaTrace, will go through the challenges, best practices, and requirements surrounding Application Lifecycle Management.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Essential Steps for Troubleshooting .NET Application Problems by AVIcode, Inc.

September 2006 - (Free Research) This white paper explores how to troubleshoot common application errors, including crashes and functionality failures, for greater application performance and an optimized end-user experience.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Redefining the Application lifecycle: Looking beyond the Application to Align with Business Goals by Hewlett-Packard Company

December 2008 - (Free Research) This paper describes the HP approach and highlights the key opportunities to reduce the risks, costs, and time required to develop, deliver, and maintain high quality applications.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Video Whitepaper: Rapid Bottleneck Identification: A Better Way to do Load Testing by Oracle Corporation

October 2009 - (Free Research) Rapid bottleneck identification (RBI) is a new testing methodology that allows quality assurance (QA) professionals to very quickly uncover Web application performance limitations and determine the impact of those limitations on the end user experience.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Ensuring Web Service Quality for Service-Oriented Architectures by Oracle Corporation

June 2008 - (Free Research) This white paper discusses the testing challenges presented by Web services, and introduces best practices to ensure SOA application quality through the use of Oracle’s award-winning Web service testing solution, Oracle Application Testing Suite.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Accelerate your SOA with Real-time Data Integration by Oracle Corporation

April 2010 - (Free Research) How can you better manage the deluge of business information? This webcast demonstrates that by leveraging best practices in Service Oriented Architecture (SOA) in combination with a comprehensive data integration approach, companies can lower costs through consolidation, reduce the risk of bad data polluting their applications, and more.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Global business Xchanging shares results of proactive IT operations implementation by BMC Software, Inc.

March 2010 - (Free Research) This webcast explores how IT pros can better align their departments with the scope of the business.  Learn how business service management can enhance customer service, improve service availability, and optimise performance of critical systems.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Dealing with Chaos: 4 Steps to Manufacturing Success by Infor

September 2008 - (Free Research) Manufacturers must be prepared to recognize impending change as early as possible, assess the potential impact, determine the optimum strategy for dealing with the change, and implement that strategy in the most effective way possible. In this white paper you'll learn 4 steps toward developing chaos-tolerant business processes.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Putting Open Source to the Test: The Making of JBoss Enterprise Middleware by JBoss, a Division of Red Hat

April 2008 - (Free Research) This paper is intended primarily for senior IT managers responsible for enterprise architecture, application development, and application operations. Managers evaluating middleware solutions will gain a deeper understanding of how JBoss Enterprise Middleware products are developed and why they offer an ideal platform for the development...
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Email As Evidence: 12 Steps To Ensuring Good Evidential Quality Of Email by Mimecast

August 2009 - (Free Research) Infrastructures of potentially dozens of servers have built up around corporate email servers to provide better governance, reduced risk and improved legislative compliance - anti-virus, anti-spam, attachment handling, encryption, disclaimers, archiving and hot-standby mail servers to name a few.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Focusing on High-Tech Manufacturers by Infor CRM

October 2009 - (Free Research) This paper explores the idea that to effectively compete today and into the next generation, high-tech manufacturers must rethink their customer relationship management (CRM) strategies. Read on to learn the three strategies high-tech manufacturers must do if they want to be profitable tomorrow and in the years to come.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Running SQL Server 2008 in a Hyper-V Environment: Best Practices and Performance Considerations by Microsoft Corporation India Pvt Ltd

October 2008 - (Free Research) Through a series of test scenarios that are representative of SQL Server application fundamentals, this document provides best practice recommendations on running SQL Server in Windows Hyper-V environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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