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Attunity Oracle-CDC for SSIS, version 2.1 by Attunity January 14, 2010 - (Free Research) The Attunity Oracle-CDC for SSIS product simplifies & accelerates CDC implementation while enabling efficient, real-time data integration in low latency. It leverages existing SQL Server investments to reduce resources and costs. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Recovery Manager for Exchange - Free Trial! by ScriptLogic Corporation April 10, 2009 - (Free Research) Have you ever had to recover an email regarding an ex-employee whose account and mailbox no longer exists? Has HR ever asked you to find all emails involving certain employees, topics or associated dates? (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Addressing the challenges of implementing a customer-centric strategy by Infor CRM December 05, 2008 - (Free Research) The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The iPhone is Here to Stay: What’s an Enterprise to do About it? by Sybase, Inc. September 04, 2009 - (Free Research) Read this brochure to learn how iAnywhere Mobile Office offers enhanced network security, data protection, device management, profile administration, cross-platform support, and deployment features all available through Apple’s App Store. (BROCHURE) VIEW ABSTRACT | GO TO

7 Contact Center Megatrends and How to Ride them: The Contact Center Executive’s Guide to Career Success in Turbulent Times by eGain Communications Corp. February 17, 2010 - (Free Research) Megatrends are not fads; they won’t go away after a while. The trick is to embrace change and stay ahead of these trends instead of getting swept away. This paper discusses what the seven megatrends of transforming contact centers today. Read on to learn more about these trends and learn some proven ways of how to benefit from them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobile Communication Devices in Healthcare by BlackBerry November 2007 - (Free Research) This paper is the second in a four-part series that addresses mobile communications in the healthcare industry. Part two takes a closer look at popular communication devices and considers their usefulness and effectiveness within healthcare facilit... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Delivering Customer Service via the Contact Center and the Web by Microsoft September 2009 - (Free Research) This Aberdeen Research report provides an in-depth look how contact centers can significantly improve customer satisfaction by better understanding the process, procedures and technologies used by industry leaders. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Service Availability Tool by Fluke Networks November 2009 - (Free Research) The Service Availability Tool helps network technicians and administrators verify and troubleshoot network services quickly and easily. With the Service Availability Tool you can quickly verify service port status, measure response time, run TCP trace routes, and more. (PRODUCT DEMO) VIEW ABSTRACT | GO TO

Mobile Contact List for Blackberry Smartphones Is the Right Insurance for Busy Financial Institution by BlackBerry February 2009 - (Free Research) City Securities Corporation wanted an easy way to maintain a current list of PIN numbers to enable their members to communicate using their BlackBerry smartphones - even in the event of a disaster. Read this case study to find out how PINpoint, an application from Tenet Computer Group, helped them overcome this issue. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Case Study: Unified Communications and Indiana University Medical Group by CDW Corporation September 2009 - (Free Research) When outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution. This case study gives details on the benefits they gained. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Unveiling the Security Illusion: The Need for Active Network Forensics by Solera Networks February 2010 - (Free Research) Read this paper to learn the most dangerous threats are those that are already inside the network. Whether they’re compromised systems or renegade users, left unchecked, the damage potential of these threats can quickly escalate, since once inside they can do nearly anything they want. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Infrastructure & IT Operations Management - Free Software Download! by Splunk March 2010 - (Free Research) Reduce the time to troubleshoot IT problems and security incidents to minutes or seconds, instead of hours or days. Monitor your entire IT infrastructure to avoid service degradation and downtime. Try this 60 day free trial now! (TRIAL SOFTWARE) GO TO

Compliance: The Five Red Flags - How Technology Can Mitigate Compliance Risks Across Your Workflow by Advent Software, Inc March 2010 - (Free Research) The challenge for Chief Compliance Officers is to understand the risks associated with each of these three drivers of compliance and how they can be mitigated. Read this paper to find out more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Zappos & APM Best Practices: How an eCommerce Leader Drives Revenue and a "WOW" Customer Experience with dynaTrace by dynaTrace software, Inc. February 2010 - (Free Research) Zappos has become a billion dollar e-commerce leader not by just selling shoes, but by also re-writing many of the rules binding traditional corporate culture. They view their unique culture as the key driver of their extraordinary success - and at Zappos’ Core Value #1 is "Deliver WOW through service." (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Orion Application Performance Monitor (APM) by SolarWinds, Inc. July 2009 - (Free Research) Orion APM delivers at-a-glance top 10 lists, map views, and graphs that enable you to quickly identify, troubleshoot, and resolve performance issues with business-critical applications. With Orion APM as your co-pilot, you can isolate performance issues before they affect your end users. Download this free trial to check it out for yourself. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

ESET NOD32 Antivirus 4 Trial by ESET November 2009 - (Free Research) Enjoy Fast, Effective, and Easy to use Internet Security. Receive a FREE Trial of a fully integrated security solution which includes Antivirus and Antispyware all managed through Remote Administrator. Click "View Now" to request a complimentary ESET NOD32 Antivirus 4 Business Edition. (DEMO) VIEW ABSTRACT | GO TO DEMO

AirMagnet WiFi Analyzer by AirMagnet, Inc. February 2010 - (Free Research) AirMagnet WiFi Analyzer is the industry "de-facto" tool for mobile auditing and troubleshooting enterprise 802.11a/b/g/n networks. AirMagnet WiFi Analyzer solves end user WLAN issues while automatically detecting security threats and other wireless network vulnerabilities. (DOWNLOAD) VIEW ABSTRACT | GO TO DOWNLOAD

WhatsUp Gold Premium Edition - Free Trial! by Ipswitch WhatsUp Gold July 2009 - (Free Research) Increasing network availability, measuring network QoS, optimizing bandwidth utilization, documenting network infrastructure, improved application availability and keeping employees productive, customers happy and the business running. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Hitachi IT Operations Analyzer Software by Hitachi Data Systems November 2009 - (Free Research) Hitachi IT Operations Analyzer delivers all-in-one monitoring for the data center. A single interface provides a view to the availability and performance of servers and network and storage devices on a network. It eases troubleshooting without agents. (DOWNLOAD) GO TO DOWNLOAD

Vyatta Open Networking by Vyatta Inc. January 2010 - (Free Research) Vyatta is a network operating system (enterprise-class router, firewall, VPN +) that removes the need for proprietary hardware, allowing you to leverage performance and price advantages of x86-based servers and virtualization technologies. (DEMO) VIEW ABSTRACT | GO TO DEMO

Patch Authority Ultimate Version 6 - Free 30 Day Trial! by ScriptLogic Corporation April 2009 - (Free Research) With exploits for known vulnerabilities unleashed on the Internet within as little as 5 days from the release of new patches from Microsoft, it is imperative your desktops and servers be regularly updated to keep them safe from attack. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Security Explorer for Exchange Version 7.0.2 - 30-Day Free Trial! by ScriptLogic Corporation April 2009 - (Free Research) Financial records, human resource data, customer profiles and more are just a few of the content types that could get in the wrong hands if the appropriate security controls are not in place. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Desktop Authority 8.0 - Free 30 day Trial! by ScriptLogic Corporation April 2009 - (Free Research) A complete desktop management solution needs to be one that not only meets the standardization requirements of the computer, but simultaneously meets the personalized needs of the user. Desktop Authority 8 comprehensively manages the Windows desktop throughout the desktop lifecycle, reducing the total cost of desktop and application ownership. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

MP Studio v4.1 (for System Center Operations Manager) - Free 30 Day Trial! by Silect Software December 2009 - (Free Research) MP Studio provides powerful Management Pack authoring, testing, tuning, version control, auditing and documentation. Key features like bulk override management and MP impact analysis speed System Center Operations Manager implementation and upgrade. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

EnterpriseIQ -- Beyond traditional Manufacturing ERP by IQMS January 2009 - (Free Research) EnterpriseIQ goes beyond traditional ERP software systems by providing a real-time foundation for collaborative and ebusiness environments. From ensuring efficient and timely delivery of products to meeting the dynamic needs of customers and suppliers, IQMS brings it all together, seamlessly. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

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