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Email Archival Best Practices and Competitive Analysis by Tangent February 01, 2010 - (Free Research) Unless you are your own employee and your own customer, you’ll probably need to archive your emails properly. If you do any correspondence through email, all those discussions and agreements made in the email will be deemed discoverable by the courts. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Delivering Customer Service via the Contact Center and the Web by Microsoft September 01, 2009 - (Free Research) This Aberdeen Research report provides an in-depth look how contact centers can significantly improve customer satisfaction by better understanding the process, procedures and technologies used by industry leaders. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Revitalizing Healthcare Delivery with Mobile Communications: Making the Case for BlackBerry Adoption by BlackBerry November 2007 - (Free Research) This paper is the fourth in a four-part series that addresses mobile communications in the healthcare industry. Part Four zeroes in on the features and capabilities that make BlackBerry smartphones an ideal match for healthcare industry requirements. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Meeting Compliance Objectives in SharePoint® by AvePoint, Inc. February 2009 - (Free Research) This document is intended to aid IT administrators and other stakeholders responsible for managing SharePoint deployments, in planning and implementing a comprehensive, reliable, and efficient compliance strategy appropriate to their organizational needs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The iPhone is Here to Stay: What’s an Enterprise to do About it? by Sybase, Inc. September 2009 - (Free Research) Read this brochure to learn how iAnywhere Mobile Office offers enhanced network security, data protection, device management, profile administration, cross-platform support, and deployment features all available through Apple’s App Store. (BROCHURE) VIEW ABSTRACT | GO TO

How Technology Unification Delivers the Best Security with the Lowest Total Cost of Ownership by Websense, Inc. February 2010 - (Free Research) This white paper will explain why Websense Essential Information Protection offers the most compelling information security solution available on the market today. We will illustrate how Websense, through unified content analysis, solution architecture, and platform, uniquely addresses five, real-world security scenarios. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Challenge for Small and Medium Enterprises by Insight March 2010 - (Free Research) Small and mid-sized businesses are under daily attack from an ever-growing list of information security threats. Viruses, spam, data loss or theft and other threats could cost big money, or reputational risk. Watch this informative video to learn how to protect your company. (VIDEO) VIEW ABSTRACT | GO TO

Windows Phones and Unified Communications: How Windows Phones Combine Email, Messaging, Voice, and Presence in a Secure, Collaborative Environment by Microsoft November 2009 - (Free Research) This paper explains why unified communications is essential and why Windows® Phones are ideally suited to serve as the "mobile connection" in a unified communication environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

OpenBench Lab Report: Better Data Protection for VMware vSphere by Veeam Software February 2010 - (Free Research) This white paper focuses on how IT professionals can achieve better VMware vSphere data protection through unified backup and replication to significantly simplify sophisticated IT backup and recovery procedures in virtual environments that include both ESX and ESXi hosts to meet service level agreements with aggressive RTO and RPO requirements. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Forrester Research: The Total Economic Impact™ Of Microsoft Unified Communications Products and Services by Microsoft Corporation India Pvt Ltd August 2007 - (Free Research) Unified communications (UC), offers the promise of converging voice, data, and video communication and of eliminating many roadblocks in communication. In conducting these in-depth interviews with Microsoft UC products customers, Forrester found that organizations can achieve significant productivity improvements and cost savings. (ANALYST BRIEF) VIEW ABSTRACT | GO TO

Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones by BlackBerry February 2009 - (Free Research) Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Public Folders in Exchange Server 2010: What You Should Know by Global Knowledge March 2010 - (Free Research) In the early days of the beta version of what became known as Exchange 2007, the internet was littered with rumors and speculation about the demise of Exchange Public Folders. In this white paper we will examine Exchange Public Folders and consider where they fit in our plans for a messaging infrastructure. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Consolidating Service Provider Points of Presence Using Virtualization to Optimize and Consolidate Networks by Juniper Networks, Inc. March 2010 - (Free Research) This white paper outlines the challenges that service providers are facing in the points of presence (POP), and presents the results of the NSP study quantifying the operational and capital savings possible through POP consolidation with virtualization. Read this white paper to learn how to improve the efficiency of POPs through virtualization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Solid State Drives and their Rapid Advent in Enterprise by Atrato, Inc. March 2010 - (Free Research) In the last 10 years, processors have increased throughput by factors of 1,000 and drive capacity has increase dramatically while speed of access hasn’t. This podcast identifies SSD as a solution and why it is an ideal for storage environments today. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Deduplication Enabled Disaster Recovery: An Overview of the Breakthrough ProtecTIER Replication Offering by IBM by IBM August 2009 - (Free Research) This paper describes the native replication feature of ProtecTIER®, IBM’s enterprise-class deduplication solution, and demonstrates that deduplication-enabled replication provides dramatic improvements to Disaster Recovery operations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Comparing Email Management Systems by Sunbelt Software January 2010 - (Free Research) To understand organizations’ perceptions about various email management systems, Sunbelt Software engaged Osterman Research to survey organizations that are using five different email management systems. This white paper presents the results of those findings. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Briefing: Deduplication, Virtualization, High Performance: Next Generation Data Protection Solutions by Symantec Corporation February 2010 - (Free Research) This IT Briefing focuses on the hottest topics in information management today: deduplication, archiving and virtualization. We will discuss the advantage of being able to configure deduplication at both the source and the target. (IT BRIEFING) VIEW ABSTRACT | GO TO

Email Archiving in Exchange 2010: Are Third-Party Solutions Still Necessary? by Proofpoint, Inc. February 2010 - (Free Research) With the introduction of basic email retention and discovery features in Exchange 2010, some organizations are delaying or canceling the deployment of third-party email archiving solutions. But can Exchange adequately address these three critical business issues? And what about organizations that aren't planning to upgrade anytime soon? (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Email As Evidence: 12 Steps To Ensuring Good Evidential Quality Of Email by Mimecast August 2009 - (Free Research) Infrastructures of potentially dozens of servers have built up around corporate email servers to provide better governance, reduced risk and improved legislative compliance - anti-virus, anti-spam, attachment handling, encryption, disclaimers, archiving and hot-standby mail servers to name a few. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

McAfee Total Protection for Secure Business by Insight March 2010 - (Free Research) McAfee solutions cover all the critical elements of security medium businesses need: desktop and server protection, data protection, email and web security, and compliance. Total Protection for Secure Business provides comprehensive protection against the most lethal threats and exploits - in one package, from one trusted and proven vendor. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Case for Third-Party Archiving in Exchange 2010 by Sunbelt Software January 2010 - (Free Research) This white paper will give you a brief overview of Sunbelt Software, while educating decision makers about the important role that email and other content archiving plays in minimizing risk and lowering the cost of doing business, the capabilities of archiving in Exchange 2020, and more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Do You Know Where Your Messages Are? by Sherpa Software September 2009 - (Free Research) This whitepaper will dicuss the need for message archiving in your organization by covering the cost of storage, retaining and protecting messages to stay compliant, features in Microsoft Exchange that help reduce mailbox size, PST management and much more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Troubleshooting the Blackberry Enterprise Solution by BlackBerry January 2009 - (Free Research) This webcast explains about five common troubleshooting areas, that is Enterprise Activation Issues, Mail delivery and latency Issues, Mobile Browsing Issues, PIM Synchronization Issues and Wireless Application Push Issues. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

December 2009 Spam Report by McAfee, Inc. December 2009 - (Free Research) Despite anti-spam legislation, spammers continue to deliver their obnoxious email. One year ago, a major spam-hosting ISP was shut down, causing an impressive drop in botnet activity. Today, however, spam authors are more active and smarter than ever. Read this report to gain a greater understanding of current spam threats. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: Learning from GlaxoSmithKline's Cloud-Based Email Decision Process by Microsoft Corporation India Pvt Ltd June 2009 - (Free Research) GlaxoSmithKline is moving approximately 90,000 email users to Microsoft's Exchange Online, a cloud delivered service. The result is that GSK is able to optimize its messaging and collaboration platform to meet the full range of its end users' requirements - while saving on its ongoing costs. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

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