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Go Green and Increase Profitability with Virtual Contact Centers by Avaya Inc. June 2008 - (Free Research) This paper summarizes for contact center managers the facts and fiction regarding the environmental benefits of home agent programs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

VUE Software: Enterprise Incentive Management by CSSI VUE Software solves the complexities of insurance sales commission and incentive compensation plans by delivering flexibility and automation. VUE Software’s web-enabled EIM solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution provides the ease of a total solution from one vendor.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Ensuring Enterprise-Wide Compliance by Infor December 2008 - (Free Research) A key element of any labor compliance program is improving the accuracy, auditability, and consistency of workforce management processes-employee forecasting and scheduling, time and attendance, and workforce reporting. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Workflow Vs. Application Automation Tools: Choosing the Right Tool for the Job by UC4 Software, Inc June 2008 - (Free Research) With the increasing popularity of workflow software, many IT departments are wrestling with the distinction between workflow programs and application automation tools. This paper sheds some light on their distinction. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Linking Learning to the Broader Human Capital Strategy by SkillSoft Corporation February 2008 - (Free Research) This analyst report explains that when a learning strategy is linked with a human capital strategy the results can be significant. Read this paper to learn how to link learning and training initiatives to form a broader human capital strategy. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Extending Leadership Development: The Role of Technology-Based Learning by SkillSoft Corporation February 2008 - (Free Research) Technology-based learning enables organizations to reach more employees, improve training and yield positive results over an extended period of time. Learn more about the benefits of e-learning in this whitepaper. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ShopVue - Time and Attendance for Manufacturing by Casco Development, Inc. Employees easily record attendance on devices like: entry-way terminals, bar-code scanners, desktop computers via web browser or other devices. All information is instantly validated and can be exported to your payroll service. This module also supports incentive based/piece-rate pay environments, as well as self-service and overtime management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Dealing with Specific Types of Difficult People by Global Knowledge October 2008 - (Free Research) One thing you can be sure of: If you don't do something about the "thing" that someone is doing that makes them difficult for you, you'll continue to get more of it. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Hosted Solution Offers a Better Option for Medical Practice Management and Billing by Microsoft Corporation India Pvt Ltd November 2008 - (Free Research) AdvancedMD's Web-based solution facilitated centralized management and deployment, and the use of AJAX programming techniques improved application responsiveness. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

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