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Top 10 Skills in Demand in 2010 by Global Knowledge January 25, 2010 - (Free Research) In the Global Knowledge/TechRepublic 2010 Salary Survey, conducted at that end of last year, one of the questions put to respondents was "What skill set will your company be looking to add in 2010?" Here's the complete list, with the No. 1 skill listed being in the highest demand. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Project Management & Business Skills Training Catalog by Global Knowledge December 08, 2009 - (Free Research) Throughout the following pages, you can read about our approach, solutions, methodology, and courses - the sum of our vast resources - all designed to promote your pursuit of superior personal and business performance through rapid skills development. (BOOK) VIEW ABSTRACT | GO TO

CCNA v2.0 Review: Critical Concepts of the 640-802 CCNA Exam by Global Knowledge October 2008 - (Free Research) This paper helps students understand the types of information required to pass the new 640-802 CCNA composite exam by providing a convenient review of the exam's critical concepts. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

2010 IT Skills and Salary Report by Global Knowledge March 2010 - (Free Research) The global recession that began in 2008 has impacted almost everyone, either through job loss, reduction in salary and benefits, or job change. This year’s salary survey, the third in partnership between Global Knowledge and TechRepublic, captures the magnitude of changes that have impacted the IT profession. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

2009 IT Skills and Salary Report by Global Knowledge March 2009 - (Free Research) Download your free copy to learn the top paying salaries for IT jobs based on state, industry, certification, and more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Agile Development: Sure-Fire Ways to Fail When You Scale by VersionOne Inc. September 2008 - (Free Research) While there are many "how to" options to extending agile beyond a few teams, this white paper focuses on critical recommendations for organizations moving to full-scale agile development. Avoiding these pitfalls can mean the difference between... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Maximizing ERP Return on Investment with On-Demand Support Services by itelligence, Inc. May 2009 - (Free Research) The current economic environment challenges manufacturers seeking to capitalize on their enterprise resource planning (ERP) software: How can a company increase ERP functionality while reducing operating costs and even head counts? To achieve this difficult balance, many manufacturers have turned to on-demand ERP-support services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Addressing the challenges of implementing a customer-centric strategy by Infor CRM December 2008 - (Free Research) The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Drive-by-Downloads, Web Malware Threats, and Protecting Your Website and Your Users by Dasient January 2010 - (Free Research) This paper shows you that Web Malware attacks pose a serious threat to your website and your users. The shift in malware spread, the automation of the attacks and structural vulnerabilities are far more daunting than ever before. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Delivering Customer Service via the Contact Center and the Web by Microsoft September 2009 - (Free Research) This Aberdeen Research report provides an in-depth look how contact centers can significantly improve customer satisfaction by better understanding the process, procedures and technologies used by industry leaders. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Data Breaches in the US by Quantum Corporation July 2009 - (Free Research) Learn the specifics of how, what and when data breaches occur in the United States by viewing this sales tool. Discover how much data was compromised by lost backup tapes, computer theft and lockbox theft from various organizations like health insurance companies, banks and federal departments. (ASSESSMENT TOOL) VIEW ABSTRACT | GO TO

Dealing with Chaos: 4 Steps to Manufacturing Success by Infor September 2008 - (Free Research) Manufacturers must be prepared to recognize impending change as early as possible, assess the potential impact, determine the optimum strategy for dealing with the change, and implement that strategy in the most effective way possible. In this white paper you'll learn 4 steps toward developing chaos-tolerant business processes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

To Trust or Not - Top 10 Security Risks for Unwary Employees by Blue Coat May 2009 - (Free Research) To eliminate the gray area of what your employees should and should not trust, know your web defense. This short paper provides a Top 10 list of risks that your employees may assume they can trust but your web defense should not. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Ten Ways Hackers Breach Security by Global Knowledge January 2007 - (Free Research) Hacking, cracking, and cyber crimes can wreak havoc on an organization. This white paper discusses ten common methods hackers use to breach your existing security, and what you can do to protect yourself. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Infor CRM Epiphany for Insurance by Infor CRM July 2009 - (Free Research) The market-leading Infor CRM Epiphany suite was designed with the needs of today's insurance companies in mind. It delivers what you need to execute a customer retention and growth strategy by delivering a single view of customer interactions across business. (BROCHURE) VIEW ABSTRACT | GO TO

Building a Cloud-Ready Data Center Network by Juniper Networks, Inc. January 2010 - (Free Research) Hype or no hype, cloud computing is a reality. Read this whitepaper to learn what you need to do to get your network and IT infrastructure ready. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Security on a Budget by Global Knowledge May 2009 - (Free Research) We need to establish cost-effective security as a standard practice. This should be a long-term goal, not just one inspired by a tough economy. This paper explores several innovative ideas to help your organization save money on company security. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Use Desktop Virtualization in WAN and Remote Office Scenarios by Wanova, Inc. March 2010 - (Free Research) In this webcast, featuring industry experts Brian Madden and Gabe Knuth, learn how to provide a desktop virtualization solution for remote office and WAN users. Discover how to address this issue by implementing remote options for centralized VDI and client-based VMs where VDI instances run on users’ laptops. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

IDC Vendor Profile: CommVault Gains Market Share and Continues to Outperform Storage Software Markets by CommVault Systems, Inc. February 2010 - (Free Research) Over the past five years, the storage software industry has faced consolidation. Large incumbents have acquired innovative technology from start-ups and emerging companies. CommVault Systems (CVLT) is a data and information management software provider challenging traditional incumbents. (ANALYST REPORT) GO TO ANALYST REPORT

Social Media Cyber Attack Risks by SecureWorks February 2010 - (Free Research) The same properties that make social networking sites attractive to users make them well-suited for malicious activity. View this webcast to get a deeper look at social networking risks and examples of attacks. Also learn how to minimize insider threats with employee training and education. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Redefining the Application lifecycle: Looking beyond the Application to Align with Business Goals by Hewlett-Packard Company December 2008 - (Free Research) This paper describes the HP approach and highlights the key opportunities to reduce the risks, costs, and time required to develop, deliver, and maintain high quality applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Seeing the Big Picture: A Corporate Guide to Better Decisions through IT by SAP America, Inc. June 2009 - (Free Research) A 2007 report conducted by the Economist Intelligence Unit (EIU) found that nine out of ten corporate executives admit to making important decisions on the basis of inadequate information. This whitepaper will discuss what information visibility can do for your organization as well as the three critical strategic areas of business decision making. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Glentel Customer Case Study by SonicWALL February 2008 - (Free Research) Glentel is a leading provider of innovative telecommunications services and solutions in Canada and the United States. Learn how Glentel achieved Unified Threat Management protection of all voice and data traffic over the network, reduced training costs, increased communication, consolidation of legacy systems, and greater ease of deployment. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Benefits of Deploying a Server-based Network for Small Business - First Server Makeover by Dell, Inc. and Microsoft December 2009 - (Free Research) Watch this video and learn how three small businesses experienced implementing their First Server. Learn how server-based networks helped these small businesses keep customer information protected, share communications, as well as re-alter their company website. (VIDEO) VIEW ABSTRACT | GO TO

Dell Automated Deployment (DAD) service used to speed PC deployment by 68% by Dell, Inc. and Intel November 2009 - (Free Research) Dell sales team and End User Computing utilized Dell Automated Deployment (DAD) service to speed PC deployment by 68 percent and help win a US$1.7 million contract with Schering-Plough. Read this case study to learn more about the benefits Schering-Plough Corporation recieved by utilizing Dell Automated Deployment (DAD). (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

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