Knowledge Base Management | Enterprise Information Integration/ Metadata Management | Records Management | Taxonomies/ Indexing/ Information Retrieval Tools | Enterprise Content Management (ECM) | Document Management | Customer Service (General) | Customer Experience Management (CEM) | IT Training and Certification | Customer Relationship Management (CRM)

Search Results		1 - 25 of 500 | Next Page
Too many results? Filter by:	All result types Software Services & Resellers Hardware Research

Breaking Down the Barriers to Business by Sage (UK) Limited March 12, 2010 - (Free Research) Organizations that seek the elusive goal of a single view of the customer need first to instill an information-sharing culture throughout the company, not simply attempt to apply a quick technology fix. Read this white paper to learn more about how to creat a knowledge-sharing culture in your business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Seeing the Big Picture: A Corporate Guide to Better Decisions through IT by SAP America, Inc. June 02, 2009 - (Free Research) A 2007 report conducted by the Economist Intelligence Unit (EIU) found that nine out of ten corporate executives admit to making important decisions on the basis of inadequate information. This whitepaper will discuss what information visibility can do for your organization as well as the three critical strategic areas of business decision making. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Effective SharePoint Governance: Meeting Business Objectives Through Top-Down SharePoint Administration by AvePoint, Inc. August 01, 2008 - (Free Research) This document is intended to aid IT administrators and other stakeholders responsible for managing SharePoint deployments, in planning and implementing a comprehensive, reliable, and efficient governance strategy appropriate to their organizational needs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Achieving enterprise insight: Key trends in BI and information management by IBM December 22, 2009 - (Free Research) In this videocast, SearchDataManagement.com sat down with Rick Sherman, an independent consultant with over 20 years of experience in the industry, to find out key trends in business intelligence and data management that are affecting how enterprises can achieve more insight into every aspect of their business. (VIDEO) GO TO

Striking a Balance: Controlling E-Discovery by Combining In-House Resources with Outsourced Experts by FTI Technology January 12, 2010 - (Free Research) Rather than relinquish control of e-discovery to experts and their firms, in-house legal teams and their executives are trending toward retaining control of decision-making and acting as collaborative partners throughout the life cycle of a particular matter. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

8 Problems of Keyword Search in E-Discovery - A Guide for Fortune 1000 Companies by FTI Technology December 18, 2009 - (Free Research) With data collections growing at an epic pace, legal teams must sift quickly through documents and e-mail at rates that would have seemed unrealistic just 5 years ago. Simply put, keyword search strategies break when thrown against the mountains of data which define today’s legal matters. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide: SearchHealthIT.com's Criteria for Meaningful Use of EHR by SearchHealthIT.com February 18, 2010 - (Free Research) The federal government unveiled its criteria for the meaningful use of electronic health records (EHRs) on Dec. 30. The criteria, spelled out in a document known as the Meaningful Use Notice of Proposed Rulemaking, must be met in order for a hospital or eligible provider (EP) to qualify for reimbursement of the cost of EHR software under the ARRA. (EGUIDE) VIEW ABSTRACT | GO TO

A Better Way to Manage Data in Virtualized Environments With CommVault® Simpana® Universal Virtual Server Agent by CommVault Systems, Inc. January 20, 2010 - (Free Research) CommVault offers leading solutions that work from remote office to data center and unique integration with leading storage technology vendors to help leverage the tools you already deploy in your enterprise. Server virtualization demands flexibility that only CommVault can deliver. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Delivering Customer Service via the Contact Center and the Web by Microsoft September 01, 2009 - (Free Research) This Aberdeen Research report provides an in-depth look how contact centers can significantly improve customer satisfaction by better understanding the process, procedures and technologies used by industry leaders. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

IT Innovations Forum by Cisco Systems, Inc. October 29, 2009 - (Free Research) Are you looking to gain the vital knowledge and the tools you need to help your organization become more efficient today and thrive in the coming upturn? Get real-world answers and customer-proven solutions you can implement immediately from your industry peers, independent analysts, and technology experts at this in-depth, interactive conference. (INFORMATION CENTER) GO TO

Achieving Service Excellence Across The Enterprise by Numara Software February 01, 2009 - (Free Research) Common problems with interdepartmental handling of customer issues include a mismatch of priorities, no shared understanding of customer impact, and overall communication problems between teams. The solution is to create enterprise-wide workflow and visibility.. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

New Contact Center Megatrends and How to Ride them: The Contact Center Executive’s Guide to Career Success in Turbulent Times by eGain Communications Corp. February 17, 2010 - (Free Research) Megatrends are not fads; they won’t go away after a while. The trick is to embrace change and stay ahead of these trends instead of getting swept away. This paper discusses what the seven megatrends of transforming contact centers today. Read on to learn more about these trends and learn some proven ways of how to benefit from them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Security on a Budget by Global Knowledge May 01, 2009 - (Free Research) We need to establish cost-effective security as a standard practice. This should be a long-term goal, not just one inspired by a tough economy. This paper explores several innovative ideas to help your organization save money on company security. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

2009 IT Skills and Salary Report by Global Knowledge March 03, 2009 - (Free Research) Download your free copy to learn the top paying salaries for IT jobs based on state, industry, certification, and more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top 10 Skills in Demand in 2010 by Global Knowledge January 25, 2010 - (Free Research) In the Global Knowledge/TechRepublic 2010 Salary Survey, conducted at that end of last year, one of the questions put to respondents was "What skill set will your company be looking to add in 2010?" Here's the complete list, with the No. 1 skill listed being in the highest demand. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Voice over Internet Protocol (VoIP) Phone Hardening-- Part I by Global Knowledge May 01, 2009 - (Free Research) This paper presumes that your enterprise already has a data network security policy in place. It examines the many different settings that are available to help secure the Cisco IP Phones from potential hacker attacks, and it looks at a selection of Cisco secure infrastructure technologies that are especially useful for protecting voice systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Advance Your Data Management: Reduce Cost and Risk through the effective and efficient Management of Master Data by Atos Origin November 04, 2009 - (Free Research) Effective and efficient management of master data within the manufacturing sector is a key factor in reducing TCO, providing accurate global spend analysis and improved reporting and decision making. Implementing SAP's Master Data Management solution into an organization enables the backbone of a complete data governance model to be established. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

2010 IT Skills and Salary Report by Global Knowledge March 01, 2010 - (Free Research) The global recession that began in 2008 has impacted almost everyone, either through job loss, reduction in salary and benefits, or job change. This year’s salary survey, the third in partnership between Global Knowledge and TechRepublic, captures the magnitude of changes that have impacted the IT profession. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Rules of SOA - A Road to a Successful SOA Implementation by TheServerSide.com October 21, 2009 - (Free Research) In this session Jeff explores the key characteristics of successful SOA projects. He covers some of the patterns, and anti-patterns, tool sets, and strategies that he himself learned the hard way - through his own trial and error experiences as an architect. (VIDEO) VIEW ABSTRACT | GO TO

Electronic Health Records: End-to-End Document Capture is Key to Health Care by Kofax, Inc. August 17, 2009 - (Free Research) Read this whitepaper to learn how document capture can cut medical record processing time, reduce manual record-keeping, help protect patient privacy and give health care providers faster access to critical information at the point of care. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to ensure data privacy compliance in the application testing environment by Compuware Corporation October 20, 2009 - (Free Research) This paper discusses a five-step best practices approach to implementing a cost-effective and timely data privacy solution. It also details a brief case study illustrating how Compuware’s combination of tools, technology, best practices and customized services can save time and money. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Lifecycle Approach to Systems Quality: Because You Can’t Test in Quality at the End by IBM December 17, 2009 - (Free Research) This white paper looks at approaches for effectively integrating quality management into lifecycle activities and the potential benefits this can deliver for project and business outcomes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Revolution in Agility: Business Integration Through Service Oriented Architecture by Oracle Corporation August 01, 2008 - (Free Research) In today's rapidly changing business environment, organizations of all types face one common and persistent challenge: how to become—and remain—agile enough to satisfy ever-increasing customer expectations and accommodate new compliance mandates, all while staying ahead of the competition. The solution is building business based on SOA principles. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Master Data Management: Extracting Value from Your Most Important Intangible Asset by SAP America, Inc. January 01, 2007 - (Free Research) Effective master data management can save time and money - even enable the capture of incremental revenues, it can also reduce costs while improving customer service. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

High Performance for Integrating Massive Data Volumes with Talend Integration Suite MP by Talend March 16, 2010 - (Free Research) Processing very large data sets provides unique constraints, especially when time windows available for this processing are shrinking. This paper presents a variety of technologies available to accelerate the processing of large data volumes, including massive parallelization, optimized data-set-mode processing, grid deployment, and load balancing. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

1 - 25 of 500 | Next Page

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.