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Addressing the challenges of implementing a customer-centric strategy by Infor CRM December 05, 2008 - (Free Research) The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Intelligent Metrics Ensures Success by IFS July 01, 2007 - (Free Research) Read how GED Integrated Solutions went through the process of identifying and implementing metrics to drive its business process improvement program in 2002 and has since learned many important lessons in how to track and leverage business metrics to improve operational performance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Effective SharePoint Governance: Meeting Business Objectives Through Top-Down SharePoint Administration by AvePoint, Inc. August 01, 2008 - (Free Research) This document is intended to aid IT administrators and other stakeholders responsible for managing SharePoint deployments, in planning and implementing a comprehensive, reliable, and efficient governance strategy appropriate to their organizational needs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Technical Guide: Using a Comprehensive Virtualization Solution to Maintain Business Continuity by Citrix January 07, 2010 - (Free Research) This white paper explores the challenges of maintaining "business as usual" during major disasters and disruptions to distill the requirements of an ideal solution for disaster recovery and business and workforce continuity through virtualization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Developers How to Strategy (Perspective) on Integrating Open Source BI by Jaspersoft March 18, 2009 - (Free Research) This guide introduces JasperSoft's application programming interfaces to product and development managers. Learn how JasperSoft's reporting and analytics enhance the quality and value of all applications through seamless integration without the frustration of home-grown and legacy systems that are far too expensive to develop, manage, and maintain. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

DDoS Mitigation - Best Practices for a Rapidly Changing Threat Landscape by VeriSign® EMEA February 22, 2010 - (Free Research) Drawing on this success and hands-on engagements with customers in a range of industries, VeriSign has identified a set of best practices that enables organizations to keep pace with distributed denial of service (DDoS) attacks while minimizing impact on business operations. This paper describes these practices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Creating Business Value Through Better Collaboration by Microsoft Corporation India Pvt Ltd December 01, 2005 - (Free Research) Microsoft collaboration technologies can help companies provide workers with integrated communications, collaborative workspaces, access to information and people, and people-driven processes. Read this paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobile Contact List for Blackberry Smartphones Is the Right Insurance for Busy Financial Institution by BlackBerry February 26, 2009 - (Free Research) City Securities Corporation wanted an easy way to maintain a current list of PIN numbers to enable their members to communicate using their BlackBerry smartphones - even in the event of a disaster. Read this case study to find out how PINpoint, an application from Tenet Computer Group, helped them overcome this issue. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Dimension Data Helps South Carolina Department of Social Services Achieve Rapid Network Upgrade and Maintain Top Performance with Uptime Powered by Cisco Services Support by Dimension Data February 25, 2010 - (Free Research) Faced with limited time and money to upgrade its network and network support, the South Carolina Department of Social Services determined it needed a new services partner to provide world-class expertise and support. Learn how they used Uptime powered by Cisco Services to achieve a seamless upgrade of their network infrastructure and more. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Securing the Borderless Enterprise by Websense, Inc. February 04, 2010 - (Free Research) A completely integrated unified security solution will address Web and email security threats associated with new communication and collaboration tools. It will mitigate the risk of losing valuable business data. It will eliminate the complexity of deploying, managing, and maintaining multiple legacy security products. Read on to learn more. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Making Interactions More Intelligent Across All Channels in the Retail Finance Industry by Infor CRM July 22, 2009 - (Free Research) In this paper you will learn the best practices and the bottom-line benefits in multi-channel inbound marketing. Read on to learn more about multi-channel inbound marketing and how Infor CRM Epiphany Inbound Marketing for Retail Finance can help drive revenue out of each customer interaction. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Maintaining Trust: Protecting Your Web Site Users from Malware by IBM November 02, 2009 - (Free Research) This paper explores the problem of malware and how it is increasingly being delivered through legitimate Web sites. It also introduces new techniques from IBM that are designed to go beyond standard security measures to help organizations proactively defend against threats. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

5 Steps to Building Your Pattern-Based Strategies by FICO December 24, 2009 - (Free Research) In this webinar, learn how you can use business rules to rapidly respond to discovered relationships between data and performance. You will learn why strategies need to adapt to new conditions and how business process automation can benefit from updated business rules to effect change and manage exception cases. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

VoIP Solution Brief by SonicWALL January 13, 2009 - (Free Research) When working optimally, VoIP can provide businesses with several advantages over traditional phone services. However, there are two basic obstacles confronting administrators in maintaining optimal VoIP operations: security and quality of service (QoS). Learn more about these obstacles and how to overcome them. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Intel® vPro™ Technology Overview by Dell, Inc. and Intel December 11, 2009 - (Free Research) Notebook and desktop PCs with Intel® vPro™ technology enable IT to take advantage of hardware-assisted security and manageability capabilities that enhance their ability to maintain, manage, and protect their business PCs. (VIDEO) VIEW ABSTRACT | GO TO

Smart Tactics to Build Storage Solutions in Virtual Environments by PC Connection February 25, 2010 - (Free Research) Storage virtualization has become a prominent solution in the IT world by offering continued benefits and a lower cost infrastructure. This webcast examines the benefits and top challenges with storage virtualization and approaches to build storage solutions for virtual environments. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Podcast: Smart Tactics to Build Storage Solutions in Virtual Environments by PC Connection March 04, 2010 - (Free Research) Storage virtualization has become a prominent solution in the IT world by offering continued benefits and a lower cost infrastructure. This podcast examines the benefits and top challenges with storage virtualization and approaches to build storage solutions for virtual environments. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Eco-sustainable wireless service: Opening new markets through cost-effective, alternative energy wireless base stations by Alcatel-Lucent October 29, 2009 - (Free Research) About a billion people worldwide do not have access to telecommunications services, mostly from lack of a power grid that can support network infrastructure. Traditional wireless networks for remote locations rely on costly generators that are hard on the environment. Read this whitepaper to learn about cost effective and eco-friendly alternatives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cloud BPM Workshop: How to Design & Deploy Business Process Applications in the Cloud by Fujitsu America, Inc. March 05, 2010 - (Free Research) Speaker Rajiv Onat, Senior Product Manager at Fujitsu America,. Discusses how to quickly build business process applications in the Cloud with the Interstage Cloud BPM offering. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Redefining the Application lifecycle: Looking beyond the Application to Align with Business Goals by Hewlett-Packard Company December 2008 - (Free Research) This paper describes the HP approach and highlights the key opportunities to reduce the risks, costs, and time required to develop, deliver, and maintain high quality applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Case Study: U.S. Army Human Resources Command by Altor Networks February 2010 - (Free Research) Read this case study to learn how the US Army HRC selected the Altor VF virtual firewall, with integrated intrusion detection (IDS) capabilities as well as the Altor Center for centralized management and the optional reporting module. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Gartner Newsletter Series #2: Implementing Virtualization through Data Center Physical Infrastructure Optimization by Panduit January 2010 - (Free Research) This newsletter will focus on the fundamental issues and key trends in deploying a smart data center using a Unified Physical Infrastructure℠(UPI) approach. (NEWSLETTER) VIEW ABSTRACT | GO TO

Automated IP Address Management: How to Cut Costs and Better Align your Network with Business Initiatives by Infoblox March 2009 - (Free Research) Check out this white paper for a discussion on network changes; IP address management; Core Network Services solutions; and the benefits of integrated, automated IP. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimize Performance of Datacenter to Datacenter Traffic by Blue Coat July 2009 - (Free Research) Traffic between datacenters is growing at an accelerating rate. As throughput expands, the rate at which costs increase rises as well. A WAN optimization solution can help get backups and database synchronizations completed on time - without hurting VoIP or internet backhaul. Read on to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Security Strategy for Web 2.0 and Social Networking by SonicWALL January 2008 - (Free Research) The onslaught of Web 2.0 and social networking is essentially unstoppable. This paper will help organizations understand the nature and impact of the Web 2.0 phenomenon. Applicable security challenges will be explored and a concise yet comprehensive strategy will be provided for mitigating them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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