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Your search for keyword: Optimization Research returned 23 results.
 
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Topics Related to Your Search

Professional Services Automation | Workforce Management | Customer Service (General) | Human Resource Management | Business Process Management (BPM) | Human Capital Management | Recruiting, Staffing and Applicant Tracking | Employee Relationship Management (ERM) | Call Center Management | Project Management Solutions

Search Results 1 - 23 of 23
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Deliver Full Workforce Optimization and Build the Optimal Service Solution by SERVICEPower.

February 2008 - (Free Research) A large field service force is the primary cost in a service organization, yet it is only relatively recently that IT tools have been available to maximize the productivity of this part of the organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ServicePower - Strengthening the Service Chain by SERVICEPower.

ServicePower’s application set is highly configurable – you can choose what works best for your service organization. The same application is proven in a wide range of service industries and so our customers represent a cross-section of world leading companies in the insurance, medical, appliance, security and consumer electronics industries. 
(ASP & SOFTWARE PRODUCT)GO TO DETAILED REPORT

Fire & Security Success Story by SERVICEPower.

June 2006 - (Free Research) Service organizations are becoming increasingly aware of the need to automate their field service operations, which includes the introduction of scheduling, route optimization, and mobile technology.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Ensuring Enterprise-Wide Compliance: The Department of Labor by Infor.

March 2008 - (Free Research) Compliance with labor regulations requires an end-to-end workforce optimization solution that optimizes the entire workforces supply chain. Learn how to achieve enterprise-wide compliance.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Primavera 6.0 (P6) for Project Portfolio Management by Primavera Systems Inc.

P6 is an integrated project and portfolio management solution for globally prioritizing, planning, managing and executing projects, programs and portfolios throughout the enterprise. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

Web 2.0: Tips for Recruiting in a New Landscape by iCIMS

July 2008 - (Free Research) Many of the new social media tools can be leveraged by recruiters in order to aid in their recruitment efforts and gain a competitive advantage. This white paper explains how.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Advanced Professional Services Automation / Project Portfolio Management by Unanet Technologies (E-mail this company)

Unanet PSA/PPM software is an earned value management system that improves resource scheduling and forecasting, project management, project portfolio management, project accounting, timesheets and expense reports for government contractor, professional services, advanced technology, and Fortune 100 internal services organizations. 
(ASP & SOFTWARE PRODUCT)GO TO DETAILED REPORT

Reducing Cost, Risk, and Errors with IT Process Automation by CA.

August 2008 - (Free Research) This webcast highlights how process automation simplifies tasks and decreases the error rate of IT process management.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

A Healthy Dose of Remote Access for Healthcare Organizations by Citrix Online - GotoMyPC

July 2008 - (Free Research) More healthcare workers than ever before are performing at least part of their jobs from virtually anywhere, at any hour of the day, thanks to remote-access technology. To learn more about this growing trend, Citrix Online recently cond…
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Workforce Optimization: Combining People, Processes and Technologies by CRMindustry.com (E-mail this company)

August 2004 - (Free Research) While delighting customers is of the highest priority for customer service-driven businesses, it's not the only one: in order to satisfy customers, management must also satisfy the individuals responsible for serving those customers.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leadership and Corporate Culture by CRMindustry.com (E-mail this company)

January 2004 - (Free Research) A key function of support leadership is creating and maintaining a successful corporate culture - and the process is much more specific and practical than defining missions and visions. This white paper examines what drives the corporate cultures of successful support operations, and seven roles that leaders play in managing these cultures.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Astea Alliance Service Management Suite by Astea International Inc. (E-mail this company)

Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

Best of Breed Solutions for Workforce Management by Acumen Data Systems

March 2008 - (Free Research) The workforce is your most valuable asset. Learn how you can choose the right solution to solve your most pressing workforce related challenges.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Lawson Enterprise Financial Management Software by Lawson Software (E-mail this company)

The Lawson Enterprise Financial Management software suite supports the full cycle of finance, from budgeting and forecasting, through the management of projects and activities, to the reporting of results. Organizations gain enhanced information for targeting growth and a platform for sustainable compliance. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

Evaluating a Professional Services Automation (PSA) Solution by OpenAir (E-mail this company)

March 2007 - (Free Research) A company's choice of a a Professional Services Automation (PSA) solution is a critical decision. Solutions differ across such factors as price, functionality, deployment and technology infrastructure. This SPI Research White Paper analyses some of the critical factors for organizations that are looking to deploy PSA.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Taleo Research White Paper - The Value of Unified Recruiting + Performance Management by Taleo

February 2008 - (Free Research) This paper explores the value delivered through unified recruiting and performance management.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Taleo Research White Paper - Career Site 2.0: Taking the Lead in the War for Talent by Taleo

February 2008 - (Free Research) This paper focuses on the next generation of corporate career websites, the candidate experience, and the opportunities to implement Web 2.0 features and functionality to gain competitive advantage in the midst of a war for talent.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Case for Performance Management Systems by Taleo

April 2008 - (Free Research) This research report is designed to help HR and line managers understand the business drivers and benefits of such systems - to aid in the development of the business case and planning process for selecting and implementing such systems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Expensewatch.com: T&E Expense Reports, A/P Invoice Management & Purchasing by ExpenseWatch.com.

Expensewatch.com offers best-of-breed modules for Travel & Entertainment Expense Reports, Purchasing, and A/P Invoice Management that work together as a fully integrated suite or stand alone separately. 
(ASP)GO TO DETAILED REPORT

VUE Software: Enterprise Incentive Management by CSSI.

VUE Software solves the complexities of insurance sales commission and incentive compensation plans by delivering flexibility and automation. VUE Software’s web-enabled EIM solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution provides the ease of a total solution from one vendor. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

Workforce Management: Optimizing Performance for Superior Customer Service by CRMindustry.com (E-mail this company)

March 2004 - (Free Research) Of the myriad pressures faced by call center managers in today's customer-centric business environments, staffing remains the most challenging. It's no wonder that up to 75% of call center costs revolve around personnel. These challenges are forcing contact center managers to seriously consider the way they manage their workforces.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sourcing Strategies for Human Resources (HR) - A Webcast by Forrester by Hexaware Technologies

April 2008 - (Free Research) View this Forrester Research Webcast to learn how you can utilize external sourcing alternatives to help improve the overall effectiveness of your human resources (HR) department.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

What Commissions Should I Pay My New Sales Person? by CellarStone

October 2007 - (Free Research) This is a key question for any sales manager or business owner contemplating hiring a new sales person. This article presents the considerations that typically go into the determination of the sales commission structure and payment plan.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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