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The Essentials Series: Faster Problem Resolution with Efficient Remote Support Capabilities by Citrix Online UK August 24, 2010 - (Free Research) Download the free e-guide to learn: Today's most common IT help desk headaches and how to relieve them, the real advantages of user-centric remote support, and best practices for delivering user-centric remote support. (EGUIDE) VIEW ABSTRACT | GO TO

Oracle Data Guard with Oracle Database 11g Release 2 by Oracle Corporation September 25, 2009 - (Free Research) Read this white paper to learn about a unique data protection and recovery solution that provides the management, monitoring, and automation software to create synchronized standby databases that protect data from failures and other disasters. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SAP® BusinessObjects™ Data Services: One Product For Data Quality and Data Integration by SAP America, Inc. June 02, 2009 - (Free Research) Introducing SAP® BusinessObjects™ Data Services breakthrough technology software for the enterprise information management market. The software unifies our leading data-quality and integration solutions - helping your organization to move, transform, and improve virtually any type of data anywhere, at any frequency. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top 10 Reasons Customers Choose SAP for Business Transformation by SAP America, Inc. January 01, 2006 - (Free Research) SAP is a customer’s company, whose organization is designed for, and encouraging of, innovation in all its aspects - from product development to product delivery to product implementation. Read this white paper to discover the top 10 reasons why customers choose SAP for their business transformation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for A&D Suppliers: Achieve Higher Quality on Restricted Budgets by IBM May 13, 2010 - (Free Research) Join us for this webcast where our presenters, Scott McKorkle and Karla Ducharme, will discuss practical steps your company can take to reduce the cost and improve the quality of your deliverable products. (WEBCAST) GO TO WEBCAST

Customer Perspectives on the Benefits of a Collaborative Process to Deliver Software Quality by IBM September 11, 2009 - (Free Research) This Hurwitz and Associates whitepaper shares the successes, challenges and future plans of three companies - Sogeti Group, Accident Compensation Corporation (ACC), and Scotiabank. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Make the Most of Your Customer COE: A 3-Step Approach by SAP America, Inc. June 23, 2010 - (Free Research) To achieve effective objectives and drive effective Application Lifecycle Management, an organization must transform its Customer COE by enhancing the value it delivers to the business. Read this paper to learn so much more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Quality Strategy: A Step-by-Step Approach by SAP America, Inc. February 01, 2010 - (Free Research) In order to fully realize the benefits of their investments in enterprise computing systems, organizations must have a detailed understanding of the quality of their data. And those organizations that approach this issue strategically are those that will be successful. This paper explores strategy in the context of data quality. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

New Technology for a Compelling Web Channel Experience: Competition and Social Web Propel Rich Internet Applications by SAP America, Inc. September 02, 2010 - (Free Research) To be successful, companies must work with their software vendors to incorporate advanced technologies into their e-commerce and e-service platforms for improving ease of use, such as RIAs. Read on to learn more about how to reach new markets and gain fresh insights into customer needs through data-based analyses of web interactions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Future Sales Force - A Consultative Approach by Microsoft May 2007 - (Free Research) Customer buying processes have changed forever, yet many small businesses haven't recognized the need for their sales forces to make changes. Read this paper to learn how your business can improve sales effectiveness through consultative sales processes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Requirements-Driven Quality ROI Calculator from IBM Rational by IBM November 2009 - (Free Research) Check out these three ROI calculators for estimates on your return on investment using one or more IBM solutions. (ASSESSMENT TOOL) VIEW ABSTRACT | GO TO

10 Warning Signs that Your ERP System is Killing Your Business by Plex Systems April 2009 - (Free Research) This paper describes the warning signs that an ERP system is killing a business, and suggests how companies can thrive with a new approach to business systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Five Things Data Architects Need to Know About Collaborating with their Business Users by Embarcadero Technologies, Inc. March 2009 - (Free Research) Improving interaction between IT architects and their business clients ensures that what their teams produce moves the client's business forward. This paper discusses five things you can do right now to improve collaboration with business users. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Service: Reduce Cost While Maintaining Customer Satisfaction by SAP America, Inc. September 2010 - (Free Research) Leading companies have found that the secret to thriving in an uncertain economy is the combination of customer retention, efficiency, and revenue. Read on to learn how the SAP CRM application will reduce costs and increase revenue while maintaining a high level of customer satisfaction, loyalty, and retention. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Making the Back Office Pay: Measuring and Increasing Productivity while Reducing Costs by Aspect, Inc. August 2010 - (Free Research) Understanding how to manage many different types of back-office tasks in the most consistent and efficient manner is a perplexing challenge. This paper will describe how automated workforce optimization is the solution. Continue reading to learn how to improve the customer experience while decreasing required staffing through predictive modeling. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Accelerate your SOA with Real-time Data Integration by Oracle Corporation April 2010 - (Free Research) How can real-time data integration accelerate SOA projects? This webcast demonstrates that by leveraging best practices in Service Oriented Architecture (SOA) in combination with a comprehensive data integration approach, companies can lower costs through consolidation, reduce the risk of bad data polluting their applications, and more. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

PBX Buying Guide: How to Choose the Right Phone System for Your Business by Fonality Inc. August 2010 - (Free Research) While moving to an IP phone system will bring great advantages, the more options, features, functions and capabilities that are available, the more decisions the buyer has to make. That makes it crucial to thoroughly understand your needs before you buy. In this guide are seven steps to help in that process. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Lifecycle Approach to Systems Quality: Because You Can’t Test in Quality at the End by IBM December 2009 - (Free Research) This white paper looks at approaches for effectively integrating quality management into lifecycle activities and the potential benefits this can deliver for project and business outcomes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Change Management Unleashed: Introducing a New Solution for Basic Bug and Issue Tracking by IBM May 2010 - (Free Research) Organizations that embrace and manage change throughout the application lifecycle are able to create innovative products and services quickly, cheaply, and with high quality. An important part of change management is bug and issue tracking. Watch this webcast to explore the capabilities of Rational’s new Jazz-based solution. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

7 Essential Tips to Ensure Success with Requirements Management by Jama Software December 2009 - (Free Research) A company’s overall success largely relies on the software team’s success. Organizations that embrace this concept experience less frustration, fewer errors, and faster planning and development cycles. Read this guide to learn about seven essential tips to help you be more successful with requirements management and software development. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Performance Under Pressure: The State of Enterprise Web Application Quality and Availability by Oracle Corporation July 2009 - (Free Research) Take a look at this important survey, which sought managers’ and professionals’ perspectives, both as external customers of e-business sites, as well as caretakers of their own online operations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Analyst Whitepaper: Practical Approaches for Securing Web Applications Across the Software Delivery Lifecycle by IBM July 2009 - (Free Research) When web application delivery is implemented in a collaborative, re-peatable, and process-oriented manner, companies can benefit from more efficient development models and more secure applications. Read this white paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Microsoft Dynamics ERP Case Study: Premium Specialty Coffee Roaster and Distributor Manages Growth with Outstanding Quality by Microsoft August 2010 - (Free Research) Read this case study to learn how Peet’s wanted to ensure best product quality while continuing to grow; make business technology more scalable, reliable, and manageable; and be more effective in taking control of the business. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Using Oracle BI with Oracle E-Business Suite: How to Meet Enterprise-wide Reporting Needs with OBI EE by Noetix Corporation January 2009 - (Free Research) Oracle Business Intelligence provides a BI platform that includes many components enabling customers to address their BI requirements for operational, tactical, and strategic reporting. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Software Quality Optimization: balancing business transformation and risk by IBM India Pvt. Ltd May 2009 - (Free Research) This whitepaper examines the delicate balance in managing business transformation versus risk, why the paradigm shift is occurring and how best-in-class clients of IBM are stepping out in front to face and overachieve in software time-to-market, cost reduction and improved software quality. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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