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Dealing with Specific Types of Difficult People by Global Knowledge October 2008 - (Free Research) One thing you can be sure of: If you don't do something about the "thing" that someone is doing that makes them difficult for you, you'll continue to get more of it. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: Three IT Questions for the Small Business Owner, Part 2 - What is a Network and Why Should I Care? by Dell, Inc. and Microsoft December 2009 - (Free Research) In this presentation transcript you'll hear expert Greg Shields discuss what a network is as well as why a network can act as a backbone for running a business. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Part 2: What is a Network, and why should I care? Three IT Questions for the Small Business Owner by Dell, Inc. and Microsoft December 2009 - (Free Research) In part two of this three part first server Q&A series, listen to expert Greg Shields discuss what a network is as well as why a network can act as a backbone for running a business. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Podcast Part 2: What is a Network, and why should I care? Three IT Questions for the Small Business Owner by Dell, Inc. and Microsoft December 2009 - (Free Research) Listen to expert Greg Shields discuss what a network is as well as why a network can act as a backbone for running a business. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Podcast: Part 3: What is IT Management, and why should I care? Three IT Questions for the Small Business Owner by Dell, Inc. and Microsoft December 2009 - (Free Research) In the third podcast of this three-part Q&A series with expert Greg Shields, learn what IT Management is and why, as a small business, you need to understand and care about IT Management. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Part 3: What is IT Management, and why should I care? Three IT Questions for the Small Business Owner by Dell, Inc. and Microsoft December 2009 - (Free Research) In the third webcast of this three-part Q&A series with expert Greg Shields, learn what IT Management is and why, as a small business, you need to understand and care about IT Management. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Presentation Transcript: Three IT Questions for the Small Business Owner, Part 3 - What is IT Management and Why Should I Care? by Dell, Inc. and Microsoft December 2009 - (Free Research) In the third presentation transcript of this three-part Q&A series with expert Greg Shields, learn what IT Management is and why, as a small business, you need to understand and care about IT Management. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Podcast Part I: What is a Server, and why should I care? Three IT Questions for the Small Business Owner by Dell, Inc. and Microsoft December 2009 - (Free Research) In this podcast Q&A with expert Greg Shields here about how to take the first step with taking on a server into your infrastructure. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Part I: What is a Server, and why should I care? Three IT Questions for the Small Business Owner by Dell, Inc. and Microsoft December 2009 - (Free Research) In this webcast Q&A with expert Greg Shields here about how to take the first step with taking on a server into your infrastructure. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Podcast: Microsoft Hyper-V vs. Market Leaders by Dell and Microsoft March 2009 - (Free Research) In this podcast, senior enterprise IT architect Nelson Ruest breaks down VMware ESX Server, Citrix XenServer and Hyper-V, providing details on what each product has to offer. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Microsoft Hyper-V vs. Market Leaders by Dell and Microsoft March 2009 - (Free Research) In this videocast, senior enterprise IT architect Nelson Ruest breaks down VMware ESX Server, Citrix XenServer and Hyper-V, providing details on what each product has to offer. (VIDEO) VIEW ABSTRACT | GO TO

Migrating to Windows 7? What You Need to Know About User Settings by RES Software January 2010 - (Free Research) This white paper discusses migration to Windows 7. Migrating to Windows 7 might seem straightforward; however, when it comes to end-user settings, there are a few items you need to carefully consider to allow for a successful migration without disrupting end-user productivity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Troubleshooting the Blackberry Enterprise Solution by BlackBerry January 2009 - (Free Research) This webcast explains about five common troubleshooting areas, that is Enterprise Activation Issues, Mail delivery and latency Issues, Mobile Browsing Issues, PIM Synchronization Issues and Wireless Application Push Issues. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Using Visual Analysis to Answer any Question by Tableau Software January 2007 - (Free Research) Tableau is Business Intelligence software that helps people visually query and interpret information in databases. It enables users to transform raw data into smart decisions using a drag and drop process that creates vivid, interactive visualizations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Gain Visibility and Control of Encrypted SSL Web Sessions by Blue Coat January 2006 - (Free Research) Blue Coat's SSL proxy functionality enables organizations to extend the power of the intelligent and secure proxy appliances to all SSL traffic. Read about how a proxy gives visibility and control of SSL communications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

It All Starts with Log Management: Leveraging the Best in Database Security, Security Event Management and Change Management to Achieve Transparency by LogLogic, Inc. January 2010 - (Free Research) In this paper you'll learn that there is still a great deal of work to do to achieve total transparency for compliance, information security and IT operations. Read on to learn how companies are moving beyond disparate, unconnected systems to build enterprise transparency on a centralized Log Management foundation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BPM Taxonomy Whitepaper - Dan Woods - Sponsored by SAP and Accenture by SAP America, Inc. March 2009 - (Free Research) This paper provides a survey of the practices and technology related to business process management (BPM). Basic concepts are explained, the transformational effect on the enterprise is examined, and the value that BPM can create is analyzed. The paper then presents a survey of the vast array of technology that is related to BPM. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Learning from BPM Leaders by SAP America, Inc. June 2009 - (Free Research) The experiences of BPM leaders have created, for CIOs just beginning the implementation process, a road map to success: improved business and IT communication, an overall refresh of roles and responsibilities and greater process flexibility - those that do BPM right reap the ultimate reward of business innovation: competitive advantage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle IT Modernization: The Path to SOA by Oracle Corporation August 2008 - (Free Research) More and more organizations are looking to SOA as the basis of their future computer architecture. Recognizing that legacy application design and implementation approaches have led to applications that are costly to operate, hard to change, organizations are hoping that SOA provides a key component of the answer to these problems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Five Questions Counterfeiters and Competitors Don’t Want You to Ask by Thales January 2010 - (Free Research) Counterfeiters, competitors, off-brands, and grey market promoters thrive on a lack of awareness—and on the continuation of traditional methods used to combat them. Here are five questions they hope you never ask. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IDC Report on ITIL: How to manage the IT Service Lifecycle by Hewlett-Packard Company October 2008 - (Free Research) Read this IDC white paper to learn more about IT Infrastructure Library implementation and the ITIL service management lifecycle. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Solving Your Lotus Notes Domino and Blackberry Problems by BlackBerry March 2008 - (Free Research) This guide was compiled to help answer some of your most frequently asked BlackBerry questions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution February 2009 - (Free Research) This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

10 Critical Questions to Ask a Manufacturing ERP Vendor by Plex Systems March 2009 - (Free Research) Many manufacturers are focusing on the wrong issues when considering ERP solutions. The ERP industry has earned such a poor reputation for delivery in the last 20 years that users have learned to live within a very narrow set of constraints. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top 10 Skills in Demand in 2010 by Global Knowledge January 2010 - (Free Research) In the Global Knowledge/TechRepublic 2010 Salary Survey, conducted at that end of last year, one of the questions put to respondents was "What skill set will your company be looking to add in 2010?" Here's the complete list, with the No. 1 skill listed being in the highest demand. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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