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Email Archival Best Practices and Competitive Analysis by Tangent February 01, 2010 - (Free Research) Unless you are your own employee and your own customer, you’ll probably need to archive your emails properly. If you do any correspondence through email, all those discussions and agreements made in the email will be deemed discoverable by the courts. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Keynote: The JSON Saga by The Ajax Experience January 11, 2010 - (Free Research) This is the true story of the origins of JSON, and how it overcame intolerance, inurement, and death threats to become the web's favorite data interchange format. JSON is the x in Ajax. (VIDEO) VIEW ABSTRACT | GO TO

Business Driven Access Management and Governance: Simplifying the Delivery and Governance of Access throughout the Enterprise by Aveksa November 09, 2009 - (Free Research) Progressive organizations are adopting a new process for how access is requested, approved, fulfilled, validated and remediated. This new approach to access management can abstract the complexity that IT deals with and simplify the process, enabling the business to be more autonomous and more successful. Read on to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Case to Optimize by CDW Corporation September 08, 2009 - (Free Research) A business manager identifies an urgent need for a software application and requests a server to run the new application. Then the server provisioning process kicks off. Read this short whitepaper to learn about new techniques and technologies that can enable your business to cut through so much of the red tape involved in adding new applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Delivering Customer Service via the Contact Center and the Web by Microsoft September 01, 2009 - (Free Research) This Aberdeen Research report provides an in-depth look how contact centers can significantly improve customer satisfaction by better understanding the process, procedures and technologies used by industry leaders. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

ESET NOD32 Antivirus 4 Trial by ESET November 03, 2009 - (Free Research) Enjoy Fast, Effective, and Easy to use Internet Security. Receive a FREE Trial of a fully integrated security solution which includes Antivirus and Antispyware all managed through Remote Administrator. Click "View Now" to request a complimentary ESET NOD32 Antivirus 4 Business Edition. (DEMO) VIEW ABSTRACT | GO TO DEMO

Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones by BlackBerry February 25, 2009 - (Free Research) Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Accelerate Innovation & Productivity with Rapid Prototyping and Development: Model New Ideas, Land More Business, and Control Costs by Attivio, Inc. February 24, 2010 - (Free Research) This paper discusses how a new generation of platforms in the application stack is designed to both deliver a specific layer of functionality and enable rapid prototyping, allowing development teams to focus their efforts on the value they add and gain time for more innovation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Extreme Rules of Snowboarding by InRule Technology January 27, 2010 - (Free Research) A business must be decisive, based on decisions that are accurate, timely, easily changed. Business rule technology manages & executes complex business logic, provides easier authoring & effective integration for .NET developers and architects. InRule® leverages investments in key Microsoft technologies including Visual Studio and Word. (VIDEO) VIEW ABSTRACT | GO TO

Desktop Transformation: How to Transform Windows Desktops into Managed Workspaces by RES Software February 18, 2010 - (Free Research) This paper describes the concepts of Desktop Transformation and how Desktop Transformation technology can help organizations to progress to managed User Workspaces without having a negative impact on user productivity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle ONE: Ensuring Information Security by Oracle Corporation February 12, 2010 - (Free Research) Read this e-book and learn about Oracle automated processes that protect important business information from theft or loss whilst improving efficiency, allowing midsize organisations to actually turn compliance to their advantage. (EBOOK) VIEW ABSTRACT | GO TO

Unveiling the Security Illusion: The Need for Active Network Forensics by Solera Networks February 04, 2010 - (Free Research) Read this paper to learn the most dangerous threats are those that are already inside the network. Whether they’re compromised systems or renegade users, left unchecked, the damage potential of these threats can quickly escalate, since once inside they can do nearly anything they want. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Role Based Access Governance and HIPAA Compliance: A Pragmatic Approach by Aveksa July 26, 2009 - (Free Research) Forward thinking organizations should use the passage of HITECH as an opportunity to take a more risk oriented approach by implementing an access governance framework and modernizing patient information in electronic health records (EHR). Read on to learn about utilizing role based access governance to proactively insure HIPAA compliance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

FACTS® Web™ by Ebix Health, Inc. January 2001 - (Free Research) FACTS®Web™ facilitates the sharing of real-time information directly from your FACTS® system to insureds, employees, and provider's web browsers through the Internet. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Achieving Service Excellence Across The Enterprise by Numara Software February 2009 - (Free Research) Common problems with interdepartmental handling of customer issues include a mismatch of priorities, no shared understanding of customer impact, and overall communication problems between teams. The solution is to create enterprise-wide workflow and visibility.. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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