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Get Closer To Your Best Customers: A Shift In Customer Strategies In A Time Of Crisis by SAP America, Inc. June 02, 2009 - (Free Research) The extraordinary circumstances of the current economic crisis have changed the operating rules for companies of every size, in every industry. Companies now face a unique opportunity to reexamine traditional business practices and make much-needed changes - changes that will help them survive the downturn and flourish with the inevitable up... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Responding today, ready for the future: Maintaining advantage during the global economic downturn by Alcatel-Lucent September 23, 2009 - (Free Research) In hard economic times, survival is often more top of mind than opportunity. But part of innovation is doing exactly that: turning paradigms on their heads, creating (or unearthing) opportunities regardless of external circumstances. Read this paper to learn more! (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managing IT in a Downturn: Beyond Cost Cutting by SAP America, Inc. November 01, 2008 - (Free Research) Downturns give companies a chance to buck conventional wisdom and increase their IT investments. Targeted investments in many areas can generate efficiencies and revenue growth that surpass the savings from straight cost reductions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

7 Tactics for Smart Businesses to Increase Revenues and Decrease Expenses in Any Economgy by SAP America, Inc. February 20, 2009 - (Free Research) Every organization faces its own unique challenges in getting the job done. But at the end of the day, it all comes down to increasing revenue while decreasing expenses. This paper explains 7 tactics for smart businesses to increase revenues and decrease expenses in any economy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices in eCatalog Management by Ariba, Inc. June 11, 2010 - (Free Research) At the heart of procurement systems is a catalog. Even in environments lacking automation, requisitioners consult a hard copy or customer service reps use a catalog at the other end of a phone line. Getting everyone to use the correct catalog from a preferred vendor at the contracted price will ensure that negotiated savings are actually realized. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Maximize Revenue by Sending Targeted Promotions to Customers by Infor CRM October 23, 2009 - (Free Research) This paper discusses the key obstacles that stand in the way of marketers garnering good insights into retention rates and customer profitability and presents a solution on how to overcome these obstacles. You'll also learn how to increase customer loyalty and retention while increasing revenue. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for A&D Suppliers: Achieve Higher Quality on Restricted Budgets by IBM May 13, 2010 - (Free Research) Join us for this webcast where our presenters, Scott McKorkle and Karla Ducharme, will discuss practical steps your company can take to reduce the cost and improve the quality of your deliverable products. (WEBCAST) GO TO WEBCAST

Mapping out a Reliable, Secure, and Effective Backup, Recovery & Archival (BURA) Plan for Small Business by Dell, Inc. and Microsoft April 22, 2010 - (Free Research) The consequences of inadequate data pro­tection can be devastating for a business of any size but small, often under-resourced companies pay a particularly dear price. Read this paper to learn how to map out a foolproof data preservation strategy for small business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Vyatta Open Networking by Vyatta Inc. January 13, 2010 - (Free Research) Vyatta is a network operating system (enterprise-class router, firewall, VPN +) that removes the need for proprietary hardware, allowing you to leverage performance and price advantages of x86-based servers and virtualization technologies. (DEMO) VIEW ABSTRACT | GO TO DEMO

Webcast: Meeting Communications Industry Imperatives with the Right Data Management Framework by IBM June 23, 2010 - (Free Research) Because of intense competition and demands from consumers, Communications Service Providers and Equipment Providers are looking for ways to accelerate deployment of new services and increase average revenue per user. This presentation features IBM’s Worldwide Sales Leader of Telco Industry Software. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Drive Sales, Marketing and Service Success with Microsoft Dynamics CRM Online by Microsoft August 23, 2010 - (Free Research) Attend this webcast to see the product in action (including integration to Microsoft Business Productivity Online Services), to understand the competitive advantages Microsoft Dynamics CRM Online has over other solutions in the market, and to hear examples of successful customers managing their customer relationships in the cloud. (VIDEO) VIEW ABSTRACT | GO TO

Upturn in Economy Foretells Return to Server Refresh Buying Cycle by HP and Intel June 21, 2010 - (Free Research) Despite a difficult 2009, the worldwide server market is poised for renewed near-term growth in 2010, and its longer-term future looks bright. Read this report for the tell tale signs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Lifecycle Approach to Systems Quality: Because You Can’t Test in Quality at the End by IBM December 17, 2009 - (Free Research) This white paper looks at approaches for effectively integrating quality management into lifecycle activities and the potential benefits this can deliver for project and business outcomes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

5 Mandates of Software Development - The Presto Manifesto by IBM September 01, 2009 - (Free Research) This paper introduces the Presto Manifesto as a basis for guiding software development and achieving business results. It outlines the symbiotic relationship between software development activities and development tools - where one without the other makes your project like a deck of cards waiting to fall. Read this paper to learn more! (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Desktop Authority 8.0 - Free 30 day Trial! by ScriptLogic Corporation April 09, 2009 - (Free Research) A complete desktop management solution needs to be one that not only meets the standardization requirements of the computer, but simultaneously meets the personalized needs of the user. Desktop Authority 8 comprehensively manages the Windows desktop throughout the desktop lifecycle, reducing the total cost of desktop and application ownership. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

E-Guide: IT Decision Checklist: SIMs and Log Management by Tripwire, Inc. April 30, 2010 - (Free Research) Security information management systems are effective platforms for the collection, analysis and storage of events from a broad range of systems and devices. We’ll outline what you should look for to get the most relevant data from SIMs. Read this paper to find out more. (EGUIDE) VIEW ABSTRACT | GO TO

Leveraging a Unified Multi-Tiered Backup Design To Deliver a Stable Scalable Backup Infrastructure by Quantum Corporation July 23, 2009 - (Free Research) This DCIG report takes an in-depth look at Quantum’s DXi-Series and its ability solve today’s backup problems while putting in place a foundation for stable and sustainable growth. Access this report now to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The High Cost of Low-Cost Cable Testers by Fluke Networks July 14, 2010 - (Free Research) It can be hard to figure the total cost of purchasing a new certification tester for network cabling. A low-cost cable tester might save a few thousand dollars in the original purchase, but can cost significantly more in lost productivity throughout the life of the tool. Read on to find the hidden costs that can come along with a “low-cost” tester. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Master Data Management: Extracting Value from Your Most Important Intangible Asset by SAP America, Inc. January 01, 2007 - (Free Research) Effective master data management can save time and money - even enable the capture of incremental revenues, it can also reduce costs while improving customer service. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Steps to Discovery and Protection of Sensitive Data: Find IT. Search IT. Mask IT. by dataguise, Inc. June 01, 2010 - (Free Research) Protecting sensitive data in the enterprise has never been more important, or more challenging. An effective data protection strategy must start with finding all of the data repositories on the network and identifying all of the sensitive data contained in those repositories. Read this paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Achieving Effective Inventory Management by Sage North America April 26, 2010 - (Free Research) Wholesale distributors are facing critical factors that directly affect customer satisfaction and profit margins. This white paper examines those critical factors, and shows how you can gain the competitive advantages that empower your business to be successful in today’s marketplace. Read on to learn how to achieve effective inventory management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How Do You Evaluate Which On-Demand CRM Solution is Right for You? by Oracle Corporation January 08, 2009 - (Free Research) The three main drivers of SaaS adoption-low initial cost of ownership, speed of deployment, and low internal IT resource profile-make SaaS solutions attractive at any time, but even more so in times of a challenging market, provided there is a bona fide business need and the initiative can be expected to create additional revenue or save money. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Surviving and Thriving in the Customer-Driven Age by Oracle Corporation September 2008 - (Free Research) The customer-driven age is upon us and succeeding in this environment requires a new set of goals and a new set of tools. Learn how CRM is the catalyst to transform organizations, empower employees and capitalize on new market opportunities. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best-in-Class Marketers Drive Enhanced Customer Loyalty by SAP America, Inc. September 2010 - (Free Research) This paper will explore how top-performing companies are capturing, integrating, managing, measuring and acting on valuable customer data throughout the entire customer lifecycle, in order to maximize customer loyalty and achieve Best-in-Class bottom-line results. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Brand Management - Leveraging the Power of Integrated Marketing by SAP America, Inc. February 2008 - (Free Research) The evolution of consumer marketing causes everyone to think in new ways. Instead of reaching consumers through traditional media, Internet, product placement and word of mouth are good alternatives. Check out this paper for more information about integrated brand management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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