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CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution February 20, 2009 - (Free Research) This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

New Contact Center Megatrends and How to Ride them: The Contact Center Executive’s Guide to Career Success in Turbulent Times by eGain Communications Corp. February 17, 2010 - (Free Research) Megatrends are not fads; they won’t go away after a while. The trick is to embrace change and stay ahead of these trends instead of getting swept away. This paper discusses what the seven megatrends of transforming contact centers today. Read on to learn more about these trends and learn some proven ways of how to benefit from them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

eGuide - Mobile Security Policies by BlackBerry February 16, 2009 - (Free Research) In this expert E-Guide, you'll discover three key elements that are essential to your mobile security policy and learn how government regulations affect what is required in your policy. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

eGuide: Windows Mobile 6.5: Enabling Business Mobility, Today and Tomorrow by Microsoft November 12, 2009 - (Free Research) In this e-Guide, we recap Windows Mobile OS's evolution and look at the wide array of Windows Mobile-powered devices available to untether today's workforces. (EGUIDE) VIEW ABSTRACT | GO TO

A Guide to the Value of Reliable Data in Insurance by DataFlux Corporation November 02, 2009 - (Free Research) Only when data is trusted can it be used in confidence in all insurance operational and analytical process activities. This paper examines the impact of unreliable data on insurance companies. It then defines the requirements needed to guarantee data reliability in insurance and offers a practical approach to creating and governing that data. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managing Mobility as a Business Imperative: Identifying Savings and Finding the Right Partner by BlackBerry February 19, 2010 - (Free Research) In this paper, Ovum will offer a short guide for enterprises as they establish and then continue to evolve their managed mobility strategies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Taking an In-Depth Look into the Citrix XenDesktop User Experience by Citrix October 06, 2009 - (Free Research) When it comes to desktop virtualization, Citrix XenDesktop offers the best user experience available, over any network on any device. The following video will take you on a guided tour through XenDesktop's user experience, sharing highlights and answering your most pertinent questions. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Solving Your Lotus Notes Domino and Blackberry Problems by BlackBerry March 2008 - (Free Research) This guide was compiled to help answer some of your most frequently asked BlackBerry questions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Evaluation Guide: SharePoint 2010 for the Professional Developer by Microsoft Corporation India Pvt Ltd December 2009 - (Free Research) The SharePoint 2010 developer evaluation guide describes the SharePoint 2010 developer platform, including walkthroughs of some of the new capabilities for developers. (EGUIDE) VIEW ABSTRACT | GO TO

E-Guide: Chapter 1: Quick Tutorial For Evaluating Backup Products by Quantum Corporation February 2010 - (Free Research) This chapter from this SearchDataBackup.com best practices backup guide walks you through the process of evaluating and purchasing backup products. This backup product buying guide lists the criteria involved in selecting backup products for each backup product category and offers product specifications that will help you compare products. (EGUIDE) VIEW ABSTRACT | GO TO

Guide to Deploying 802.11n Wireless LANs: Nine Key Recommendations for Success by Fluke Networks August 2009 - (Free Research) This paper will discuss the basics of 802.11n technology as well as all of the unique design and integration challenges. This paper will also outline nine recommendations for deploying and migrating to 802.11n WLANs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Microsoft Virtualization from Data Center to Desktop by Microsoft Corporation India Pvt Ltd September 2008 - (Free Research) Read this comprehensive guide for customers to better understand Microsoft Virtualization and its role in enabling Dynamic IT and a people-ready business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Essential Guide to Threat Management by Information Security Magazine March 2010 - (Free Research) Your organizations are under attack from organized groups that are after the lifeblood of your company. This essential guide from Information Security Magazine will identify those attack vectors and tell you how to best secure your critical digital assets. (EGUIDE) VIEW ABSTRACT | GO TO

E-Guide: Agile Development by Hewlett-Packard Company February 2010 - (Free Research) Read this E-Guide to learn how to maintain test consistency throughout the agile process, the benefits and common obstacles of agile test automation, and how to accelerate agile software testing throughout the entire process. (EGUIDE) VIEW ABSTRACT | GO TO

E-Guide: Ensuring Maximum ROI when Developing Mobile Applications by Sybase, Inc. June 2009 - (Free Research) This E-Guide explains how enterprises can maximize ROI while mobilizing their enterprise applications. Part one explains three common deployment approaches. Part two discusses the challenges and benefits of each approach. Part three provides tips to help enterprises maximize mobile application ROI. Read this E-Guide to learn more. (EGUIDE) VIEW ABSTRACT | GO TO

E-Guide: Protect Your Data and Your Company’s Reputation through Identity and Access Management by CA March 2010 - (Free Research) Protecting data is one of the most important things that an organization can do to limit its exposure to security breaches and ensure regulatory compliance. Read this e-guide to go beyond simple checklist audits and use identity and access management to protect your company’s data—and its reputation. (EGUIDE) VIEW ABSTRACT | GO TO

E-guide-- Endpoint security suites: What to consider before renewal by ESET January 2010 - (Free Research) In this expert e-guide, get tips on what you should consider before choosing, keeping, or upgrading your endpoint security software. Review endpoint security suite management issues, as well as how to negotiate with vendors. (EGUIDE) VIEW ABSTRACT | GO TO

Pocket E-Guide: Fight Web-based Malware with Web Security Gateways: A New Breed of Integrated Technology by SonicWALL February 2010 - (Free Research) In this expert E-Guide, take a closer look at how Web security gateways work to provide comprehensive network protection against damaging and often automated threats. (EGUIDE) VIEW ABSTRACT | GO TO

E-Guide: Video Conferencing -- ROI, TCO and QOS by Citrix Online February 2010 - (Free Research) This E-Guide will help you develop plans and polices for video conferencing, ensuring you not only meet user demands and improve collaboration, but also deliver measureable ROI. (EGUIDE) VIEW ABSTRACT | GO TO

E-Guide: Centralized Control - Identity and Access Management for Today's Enterprise by Microsoft Corporation India Pvt Ltd December 2009 - (Free Research) This expert e-guide lays out many process and security benefits of using a centralized access administration model. Discover the three major phases of the access lifecycle and learn why using a centralized model mitigates security risks when employees are terminated or move within the organization. (EGUIDE) VIEW ABSTRACT | GO TO

E-Book: Manufacturing IT Guide - How to Evaluate and Buy Small to Mid-Size ERP Platforms by IQMS March 2010 - (Free Research) This E-Book offers best practices for SMBs and midmarket organizations evaluating ERP platforms and provides suggestions on how to avoid procurement pitfalls. (EBOOK) VIEW ABSTRACT | GO TO

E-Guide: SearchHealthIT.com's Criteria for Meaningful Use of EHR by SearchHealthIT.com February 2010 - (Free Research) The federal government unveiled its criteria for the meaningful use of electronic health records (EHRs) on Dec. 30. The criteria, spelled out in a document known as the Meaningful Use Notice of Proposed Rulemaking, must be met in order for a hospital or eligible provider (EP) to qualify for reimbursement of the cost of EHR software under the ARRA. (EGUIDE) VIEW ABSTRACT | GO TO

eGuide: SOA Implementation by Rocket Gang, Inc. January 2010 - (Free Research) Service-Oriented architecture (SOA) allows organizations to quickly and efficiently respond to changes in the business environment and to leverage such change for competitive advantage. The SearchSOA.com Pocket E-Guide: SOA Implementation features expert insight into the key areas critical to the successful planning and implementation of an SOA. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Best Practices Guide to Application-to-Application (A2A) Password Management by Cloakware Inc. March 2010 - (Free Research) In datacenters worldwide, it is common practice to hard-code passwords and user IDs in applications and scripts. This paper reviews the security risks associated with hard-coded passwords and will help organizations to gain insight into the security vulnerability that lies on every server, and more! (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managing a Growing Threat: An Executive’s Guide to Web Application Security by IBM December 2007 - (Free Research) Cyber-criminals are leveraging relatively simple application exploits to gain access to sensitive information for fun and profit. It’s more important than ever to implement secure application strategies to effectively protect your business. Read this guide to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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