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Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones by BlackBerry February 25, 2009 - (Free Research) Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

HSBC Calculates Improved IT Support Productivity and Patch Management by Intel Corporation April 02, 2009 - (Free Research) In this ROI investigation , HSBC Mexico can look forward to driving improved operating efficiencies across their IT support model, with a projected positive ROI of 605% and a break-even point achieved in 2 months, while serving as a foundation to drive worldwide adoption and savings through the use of Intel vPro technology. (WHITE PAPER) GO TO WHITE PAPER

Integrated Software Enhances Enterprise Security by Intel Corporation November 2005 - (Free Research) Intel IT is deploying an integrated security software solution that cuts response time to threats by 90 percent, while addressing enterprise needs for rapid software installation, scalability, reliability, and reporting. (ARTICLE) GO TO ARTICLE

Better Decision Making Through Faster Analytics by Intel Corporation April 2009 - (Free Research) This paper describes performance gains achieved by upgrading to the latest version of SAS v9.2 on Xeon 5500 (Nehalem) platform. SAS Forecast Server workload is utilized. Paper also describes usage of Intel compiler and Intel software tools. (WHITE PAPER) GO TO WHITE PAPER

Nehalem EP Performance Technology Animation by Intel Corporation April 2009 - (Free Research) This video highlights the features of the Intel Xeon Processor 5500 series. Intelligent performance means being faster and smarter with your technology. The Intel Xeon Processor 5500 series delivers up to 2.25x more performance over previous generation servers. (VIDEO) GO TO

A Case to Optimize by CDW Corporation September 2009 - (Free Research) A business manager identifies an urgent need for a software application and requests a server to run the new application. Then the server provisioning process kicks off. Read this short whitepaper to learn about new techniques and technologies that can enable your business to cut through so much of the red tape involved in adding new applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Revolution in Agility: Business Integration Through Service Oriented Architecture by Oracle Corporation August 2008 - (Free Research) In today's rapidly changing business environment, organizations of all types face one common and persistent challenge: how to become—and remain—agile enough to satisfy ever-increasing customer expectations and accommodate new compliance mandates, all while staying ahead of the competition. The solution is building business based on SOA principles. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

5 Levels of Agile Planning: From Enterprise Product Vision to Team Stand-up by Rally Software Development Corp. August 2008 - (Free Research) Existing agile methods often focus on small, single-team projects, overlooking the broader impact of large programs. This paper outlines a distinct planning framework that has been successful in large-scale agile software development projects and relies.. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leveraging Inmage: Howard Rice Lowers TCO and Streamlines Backups with a Disaster Recovery Solution by InMage Systems February 2010 - (Free Research) Howard Rice spent nearly an entire year reviewing DR offerings from vendors including Santa Clara-based InMage Systems and three of its competitors. Howard Rice purchased InMage’s software, a combined disaster recovery and business continuity solution. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Video Whitepaper: Oracle Accelerate – Not Just Smart But Timely by Oracle Corporation January 2010 - (Free Research) Ovum has been following Oracle's Accelerate program over the last couple of years because they thought it was a smart strategy for penetrating the upper mid-market. Although Oracle developed Accelerate largely in response to slowing growth in its core large-enterprise market, the program seems prescient as the global business climate worsens. (VIDEO) VIEW ABSTRACT | GO TO

Enterprise Performance Management: Key to Rapid Response for Today’s Successful Midsize Companies by Oracle Corporation January 2010 - (Free Research) This paper will discuss some of the ways in which the new unpredictability of external market forces has escalated the value of precise internal forecasts and quick decision-making for these companies. Read this paper to learn about Oracle's Enterprise Performance Management technology offerings. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Hitachi IT Operations Analyzer Software by Hitachi Data Systems November 2009 - (Free Research) Hitachi IT Operations Analyzer delivers all-in-one monitoring for the data center. A single interface provides a view to the availability and performance of servers and network and storage devices on a network. It eases troubleshooting without agents. (DOWNLOAD) GO TO DOWNLOAD

Email and Web Security SaaS by Webroot Software, Inc. April 2009 - (Free Research) Read this paper to learn about the many offerings of Webroot's Software as a Service (SaaS)-delivered e-mail and Web security suites, including anti-spam, anti-spyware, anti-virus, and email archiving and encryption. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Vyatta Open Networking by Vyatta Inc. January 2010 - (Free Research) Vyatta is a network operating system (enterprise-class router, firewall, VPN +) that removes the need for proprietary hardware, allowing you to leverage performance and price advantages of x86-based servers and virtualization technologies. (DEMO) VIEW ABSTRACT | GO TO DEMO

Resource Center: Webroot Security Services -- Web, Email, Archiving, Endpoint by Webroot Software, Inc. November 2009 - (Free Research) Webroot Security Software-as-a-Service provides on-demand web, email, and archiving solutions that offer cost-effective alternatives to on-premise security. Webroot Web Security Service delivers URL and web content filtering, plus protection against today's complex web-based malware threats. Check out this resource center to find out more. (RESOURCE CENTER) GO TO

Web Security SaaS: The Next Generation of Web Security by Webroot Software, Inc. April 2008 - (Free Research) This paper outlines Web security solutions that focus on increasing overall security effectiveness and reducing the burden on IT departments. It describes the challenges facing many SMB environments and identifies critical elements that make for lower-cost and easier-to-manage solutions. The paper highlights Webroot's SaaS security offering. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leveling the Field: Powerful Software Solutions for Midsize Companies by Oracle Corporation February 2009 - (Free Research) This paper highlights the value and benefits Oracle partners bring to IT implementations through the global Accelerate program - fixed-scope/fixed-price approach that ultimately lowers costs to customers and speeds time to value. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top 10 Reasons Customers Choose SAP for Business Transformation by SAP America Inc January 2006 - (Free Research) SAP is a customer’s company, whose organization is designed for, and encouraging of, innovation in all its aspects - from product development to product delivery to product implementation. Read this white paper to discover the top 10 reasons why customers choose SAP for their business transformation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SAP® BusinessObjects™ Data Services: One Product For Data Quality and Data Integration by SAP America Inc June 2009 - (Free Research) Introducing SAP® BusinessObjects™ Data Services breakthrough technology software for the enterprise information management market. The software unifies our leading data-quality and integration solutions - helping your organization to move, transform, and improve virtually any type of data anywhere, at any frequency. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Learning from BPM Leaders by SAP America Inc June 2009 - (Free Research) The experiences of BPM leaders have created, for CIOs just beginning the implementation process, a road map to success: improved business and IT communication, an overall refresh of roles and responsibilities and greater process flexibility - those that do BPM right reap the ultimate reward of business innovation: competitive advantage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enabling Growth for Large Enterprises by SAP America Inc September 2008 - (Free Research) Growth is back on the executive agenda and challenging executives today from both a strategic and operational perspective. This 'SAP Executive Insight' explains the challenges inherent in three common growth models and describes how to implement a solid, flexible, and adaptive foundation that supports corporate growth objectives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reducing Costs with Efficient Operations: A Fast Track to More Working Capital by SAP America Inc July 2007 - (Free Research) Untamed costs can deplete the precious working capital that's critical to your ongoing operations and new expansions. By instituting efficient automated processes throughout your organization, you can reduce waste, unnecessary overtime, and a host of other cost factors. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Orion Application Performance Monitor (APM) by SolarWinds, Inc. July 2009 - (Free Research) Orion APM delivers at-a-glance top 10 lists, map views, and graphs that enable you to quickly identify, troubleshoot, and resolve performance issues with business-critical applications. With Orion APM as your co-pilot, you can isolate performance issues before they affect your end users. Download this free trial to check it out for yourself. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

TrueCommerce Case Study: TrueCommerce’s Fast, Easy Integration and Simplicity of Use Impresses AFC and BioLogic by TrueCommerce, Inc. February 2010 - (Free Research) In this case study learn how one company deployed a simple, easily integrated and cost-effective EDI solution to interface with existing Microsoft Dynamics® SL ERP software. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

You’re Not As Backed Up As You Think by EMC Corporation December 2009 - (Free Research) Learn how to overcome the challenges of traditional data backup for your small to mid-size organization and discover the benefits of implementing a Software-As-A-Service (SaaS) backup solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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