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How Do You Evaluate Which On-Demand CRM Solution is Right for You? by Oracle Corporation January 08, 2009 - (Free Research) The three main drivers of SaaS adoption-low initial cost of ownership, speed of deployment, and low internal IT resource profile-make SaaS solutions attractive at any time, but even more so in times of a challenging market, provided there is a bona fide business need and the initiative can be expected to create additional revenue or save money. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Deliver a Great Customer Experience and Lower Costs: Achieving Interaction Excellence Across Multiple Touch Points by SAP America, Inc. January 01, 2009 - (Free Research) Check out this article to discover how companies that provide convenient touch points and deliver positive customer experience enable customization of product interaction and achieve a competitive edge with consumers. (JOURNAL ARTICLE) VIEW ABSTRACT | GO TO

The CIO’s Guide to Backup Reporting and Management by Rocket Servergraph June 23, 2010 - (Free Research) Backup makes up 30% of the IT expenditure, yet it is fraught with issues. This white paper addresses the areas a CIO needs to focus on to get a better handle of his or her backup environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Standardizing IT Service Management - Best Practices Based on HP Experience in ITSM Consolidation by Hewlett-Packard Company February 08, 2010 - (Free Research) This paper explains how HP helps organizations implement effective, cost-efficient service desks and the IT processes that make them work. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Top 3 Reasons CRM Initiatives (Still) Fail - And How To Avoid Them by Pivotal CRM, a CDC Software solution June 09, 2009 - (Free Research) This white paper looks at the top three reasons that CRM initiatives fail to achieve their goals and provides clear, practical recommendations for ensuring that your CRM initiative avoids these pitfalls and delivers desired returns. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Driving Datacenter Efficiency Through Server and Application Consolidation by Oracle Corporation June 25, 2010 - (Free Research) The massive expansion of compute infrastructure over the last few decades has left many organizations facing power and cooling, floor space, and administrative challenges. Read this paper to learn how adopting application and server consolidation strategies to lower costs and streamline operations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

3 Options for VMware Disaster Recovery and CDP by Veeam Software August 16, 2010 - (Free Research) Continuous data protection (or CDP) has been used by large enterprises for sometime for disaster recovery and to achieve the highest level of business continuity. Read this whitepaper to find out the 5 things you need to know about CDP and 3 options for VMware disaster recovery. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Telecoms Re-Invention - Death of the Traditional Telco by Art Technology Group (ATG) August 09, 2010 - (Free Research) The communications provider landscape is evolving and telecoms companies need to adapt and rapidly to ensure they can survive, and hopefully thrive, on some of the new opportunities that emerge. Continue reading this paper to learn how telecom companies need to re-invent themselves in order to survive. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IDC Improving File System Storage Efficiency with Unified Storage by Dell, Inc. March 01, 2009 - (Free Research) Unified storage is one of the technologies that IT managers are using to improve their storage efficiency as well as to improve business flexibility and lower the total cost of storage. Read this IDC report to learn about the features and business benefits of unified storage as well as the EMC Celerra unified storage platform. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

E-Guide: Efficient Performance Through Tiering and Virtual Desktops by Dell, Inc. August 20, 2010 - (Free Research) Download this e-guide to learn more about storage tiering and VDI solutions that streamline the provisioning of new or upgraded desktops, while reducing the cost and complexity of backup and recovery. (EGUIDE) VIEW ABSTRACT | GO TO

Rebuilding the Banking Landscape: Restoring Customer Confidence and Returning to Growth by Micro Focus, Ltd July 22, 2010 - (Free Research) This paper looks at the ways that banks are having to adapt to rise to these challenges, the constraints they face and how innovative changes in IT infrastructure can release time, money and capacity to meet the demands of the new banking landscape. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Outsourcing Security Management: Moving From Tactical Tool to Strategic Advantage by SecureWorks June 18, 2010 - (Free Research) Protecting your IT network and applications against cyber-threats continues to grow more complicated and challenging. As a result, spending on IT security continues to reach record levels. Read this analyst brief to learn more about current security spending trends, what’s causing them, and how managed security services can help mitigate costs. (ANALYST BRIEF) VIEW ABSTRACT | GO TO

Data Loss Prevention Requirements Roadmap by CA Technologies. April 14, 2009 - (Free Research) The technologies that aid a successful company in sharing digital information and maintaining swift communications also leave companies vulnerable to a variety of security risks. Read this paper to learn how a comprehensive data loss prevention solution can protect your company's sensitive data. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Datacenter Design: Optimizing Networks for Evolving Traffic by Juniper Networks, Inc. May 15, 2010 - (Free Research) Datacenter design is going through a fundamental shift that reflects the growing IT trends toward distributed applications and virtual computing. New computing models require flatter, more flexible networks that are able to handle unpredictable traffic patterns. Read this Q&A to learn more about keeping up with evolving traffic patterns. (ANALYST BRIEF) VIEW ABSTRACT | GO TO

Service: Reduce Cost While Maintaining Customer Satisfaction by SAP America, Inc. September 03, 2010 - (Free Research) Leading companies have found that the secret to thriving in an uncertain economy is the combination of customer retention, efficiency, and revenue. Read on to learn how the SAP CRM application will reduce costs and increase revenue while maintaining a high level of customer satisfaction, loyalty, and retention. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Microsoft Exchange Server 2007: Performance on VMware vSphere™ 4 by Global Knowledge September 21, 2009 - (Free Research) Increased adoption of VMware infrastructure and continued performance advances in hardware and software have driven the virtualization of Microsoft Exchange. This paper will detail experiments that demonstrate the efficient performance and scalability of Exchange when running inside a virtual machine on a VMware vSphere™ 4 environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: E-mail Archiving-- Enterprise Scalability & Fast Search by Hewlett-Packard Company - Information Management August 18, 2010 - (Free Research) Read this three part series of presentation transcripts featuring Gary Bergo, Master Architect for Hewlett-Packard’s Information Management Group. Gary will show you HP’s approach to enterprise scalability and fast search and retrieval capabilities for e-mail archiving. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

E-mail Archiving: Enterprise Scalability & Fast Search by Hewlett-Packard Company - Information Management June 15, 2010 - (Free Research) Listen to this three part series of short videos featuring Gary Bergo, Master Architect for Hewlett-Packard’s Information Management Group. Gary will show you HP’s approach to enterprise scalability and fast search and retrieval capabilities for e-mail archiving. (VIDEO) VIEW ABSTRACT | GO TO

Keeping Pace with the Consumer: What you Need to Deliver a Next-Generation Customer Experience by Aspect, Inc. August 10, 2010 - (Free Research) This paper outlines key capabilities and top-line technical requirements to consider as you engage with IT to determine the best path forward to meet your customers’ demands. Continue reading to learn tips and techniques to keep pace with the consumer and deliver a next-generations customer experience. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Maximize Revenue by Sending Targeted Promotions to Customers by Infor CRM October 23, 2009 - (Free Research) This paper discusses the key obstacles that stand in the way of marketers garnering good insights into retention rates and customer profitability and presents a solution on how to overcome these obstacles. You'll also learn how to increase customer loyalty and retention while increasing revenue. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The High Cost of Low-Cost Cable Testers by Fluke Networks July 14, 2010 - (Free Research) It can be hard to figure the total cost of purchasing a new certification tester for network cabling. A low-cost cable tester might save a few thousand dollars in the original purchase, but can cost significantly more in lost productivity throughout the life of the tool. Read on to find the hidden costs that can come along with a “low-cost” tester. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Seeding the Clouds: Key Infrastructure Elements of Cloud Computing by IBM February 24, 2009 - (Free Research) This paper describes a high-level cloud computing infrastructure services framework and the underlying technology enablers, such as virtualization, automation, self-service portal, monitoring and capacity planning. It also discusses examples of, and the value propositions for, certain data centers that have been built in this manner to date. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Emprise™ 5000: High-performance, low-cost storage building block by Xiotech Corporation June 03, 2010 - (Free Research) Read this white paper to learn more about the Xiotech’s Emprise 5000 system, a revolutionary concept in data storage offering the lowest total cost of ownership (TCO) of any storage area network (SAN) or SAN-like system on the market. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Lower Total Cost of Ownership for Mission Critical Applications by Oracle Corporation April 01, 2009 - (Free Research) As companies seek to lower their total cost of ownership, adopt more standards oriented platforms, and leverage existing IT assets while not compromising on the mission critical nature of their business applications, Oracle Tuxedo emerges as the platform of choice. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Specops Deploy 4.0: OS and Software Deployment/Distribution Software - 20 Day Trial by Specops Software August 04, 2010 - (Free Research) Specops Deploy constitutes a complete desktop management solution by providing software and operating systems deployment that helps IT operations ensure simple and automated administration of client computers. (TRIAL SOFTWARE) GO TO

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