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Service Delivery Innovation: Creating Client Value and Enhancing Profitability by SAP America Inc January 2007 - (Free Research) This paper reviews the forces that affect the professional services market today, defines and explains the main pillars of service delivery innovation, and reviews the benefits firms derive from service delivery innovation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Global Delivery: A Course to High Performance in a Multi-Polar World by Accenture February 2009 - (Free Research) To fully exploit the opportunities offered by the multi-polar world, multinationals and public sector organizations must successfully create a global delivery strategy, and tap into specialized industry. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Transcending Time and Attendance: High Performance Manufacturing with Workforce Management by Infor December 2008 - (Free Research) This whitepaper will provide insight into the concepts, components and benefits of implementing a strategic workforce management solution for manufacturers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Profiting from Absence Management: How to Cut the Costs of Employee Absences by Infor December 2008 - (Free Research) This paper explains how a decisive strategy and integrated systems will enable you to surmount the costly barriers now associated with employee absence management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Creating a Lean and Flexible Workforce: How Top Manufacturers Develop a High Performance Workforce, Increase Agility, and Drive Profitable Growth by Infor December 2008 - (Free Research) This paper offers a perspective on the challenges we now face and what steps we can take to achieve leadership in this critical area. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

REI: Workforce Optimization and Management by Infor December 2008 - (Free Research) REI implemented Workbrain for Retail, a centralized, web-based workforce management solution as it is specifically designed to meet the complex challenges faced by retailers and provides a single-source solution for workforce optimization. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

BusinessWeek Research: Talent Management - The New Business Imperative by SAP America Inc August 2007 - (Free Research) Read this report to discover the views of senior human resource (HR) and information technology (IT) executives and CEOs at large and midsize companies about the talent shortage and how workforce planning can help executives address this coming crisis. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The CIO's Guide to Fixed Mobile Convergence by BlackBerry June 2009 - (Free Research) Organizations seeking solutions that provide high-performance access while addressing security needs can leverage fixed mobile convergence (FMC) systems to enhance communication. This document explores why your organization should implement an FMC solution, the benefits of FMC and considerations for methods of implementation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Unified Communications Strategy and Business Case Services by Aspect by Microsoft December 2008 - (Free Research) Unified Communications (UC) is a powerful set of tools and capabilities which can be leveraged to unlock benefits for your enterprise. Download this paper to find out how Aspect Professional Services will work closely with your key business and IT stakeholders to learn about your environment and develop a strategy and business case. (DATA SHEET) VIEW ABSTRACT | GO TO

Unified Communications: A Good Investment in a Down Economy by SearchUnifiedCommunications.com June 2009 - (Free Research) Spend the day in this interactive Virtual Seminar, "Unified Communications: A Good Investment in a Down Economy", and learn how UC can help your business survive the recession. And the best part? You will get to hear from several experts and network with your peers, all from your own desk. (VIRTUAL TRADE SHOW) VIEW ABSTRACT | GO TO VIRTUAL TRADE SHOW

Out of the Cubicle and into the Field - Mobility Matters in Extending Public Service Delivery by BlackBerry January 2007 - (Free Research) This paper from the Center for Digital Government explores the drivers and benefits for going mobile in the public sector. It also includes success stories from early adopters, as well as suggestions for getting started. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Revitalizing Healthcare Delivery with Mobile Communications: Making the Case for BlackBerry Adoption by BlackBerry November 2007 - (Free Research) This paper is the fourth in a four-part series that addresses mobile communications in the healthcare industry. Part Four zeroes in on the features and capabilities that make BlackBerry smartphones an ideal match for healthcare industry requirements. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Exciting Future of Monitoring Patient Health from Home with Blackberry Solution by BlackBerry February 2009 - (Free Research) Because of cost restrictions and burdened healthcare systems, daily monitoring of patients with diseases has been nearly impossible. Seeking a solution, UHN and Mount Sinai Hospital conducted a 33-patient trial and found BlackBerry smartphones could increase patient involvement in their healthcare without adding pressure to the healthcare system. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Desktop Authority Password Self-Service Version 4.1.1 by ScriptLogic Corporation April 2009 - (Free Research) Desktop Authority® Password Self-Service™ provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Leveraging the Talent Supply Chain for a Competitive Advantage by SAP America Inc January 2007 - (Free Research) This paper identifies the market trends driving the need for an integrated talent supply chain and describes the internal inefficiencies professional services firms must overcome to optimize their talent supply chains. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Workforce Management: "scheduling to the opportunity" by Infor December 2008 - (Free Research) The purpose of this paper is to examine "scheduling to the opportunity" in more depth and demonstrate how leading retailers make this concept work. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Manufacturing 2008 North America by Infor November 2008 - (Free Research) The Manufacturing 2008 Executive Summary provides a concise view of North American manufacturing production metrics and best practices to help manufacturers benchmark their operations and better understand how to improve. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Slash Document Archive Storage Costs up to 90% and Enhance ePresentment Performance by Xenos Group Inc. February 2009 - (Free Research) This White Paper is intended for Enterprise Architects, Senior Line of Business Managers, and Managers of Marketing, CRM, High Volume Output and Archiving. The challenges of handling the costs and achieving the customer retention benefits related to archiving and online ePresentment of High Volume Transactional Output are identified... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Labor Planning and Budgeting for Retail Workforce Agility by Infor December 2008 - (Free Research) This paper outlined the right workforce labor budgeting and planning solution which will link retail operational processes with corporate financial and strategic decisions to close the workforce supply loop. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Ensuring Enterprise-Wide Compliance by Infor December 2008 - (Free Research) A key element of any labor compliance program is improving the accuracy, auditability, and consistency of workforce management processes-employee forecasting and scheduling, time and attendance, and workforce reporting. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The solution to simplifying workforce management processes: A Burlington Coat Factory Case Study by Infor December 2008 - (Free Research) Burlington Coat Factory faced the challenge of efficiently handling workforce management processes across 417 stores in 44 states, so they choosed Infor HCM Workforce Management to optimize workforce management processes across the enterprise. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The Insider Threat and Mobile Devices: Employees Often Evade and Ignore Security Policies by IronKey May 2009 - (Free Research) Check out this presentation transcript to learn about the results of a study concerned with the extent to which employees in U.S. companies are complying or not complying with reasonable data protection and security practices. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Leapfrog Services by CA September 2008 - (Free Research) Centralized management approach has enabled Leapfrog to standardize its core processes and automate routine tasks to develop a scalable and repeatable model for IT support. (WHITE PAPER) GO TO WHITE PAPER

Next-Generation Mobility Platforms, an IDC white paper by Sybase, Inc. April 2009 - (Free Research) In this paper, IDC analyzes the role of next-generation mobile enterprise platforms as organizations seek a more strategic deployment of mobile solutions, and analyzes why mobility is important to enterprise customers. This paper will also identify vital criteria for choosing a next-generation platform. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Top 5 Reasons to Buy a Time and Attendance Solution Today by GHG Corporation April 2008 - (Free Research) This paper discusses about why a Time and Attendance solution may be crucial for the ongoing success of your organization, and also what factors to consider when evaluating the Time and Attendance solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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