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New Case Study: Protecting Mission Critical HR Applications by Third Brigade
January 2008 - (Free Research) This case study shows you how to create a centralized security management console and flexibly customize, deploy and manage appropriate host-based intrusion protection across multiple tiers of your company's applications.
Sage Accpac: Scalable ERP solutions for Small/Mid-sized Businesses by Sage Software Inc.
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Sage Accpac ERP system is a robust accounting and operations system for small and midsized businesses. You can create a perfect fit for your business by opting for only the modules you need now, then integrating additional functionality as you grow. With our full range of applications, you have the ability to streamline your entire enterprise.
9 Indicators It's Time to Replace Your Commission System by AcTEK
April 2008 - (Free Research) Learn about a commission and compensation system that will drive ROI by supporting unlimited payment schedules and providing comprehensive reporting of all results delivered over the Web.
Fire & Security Success Story by SERVICEPower.
June 2006 - (Free Research) Service organizations are becoming increasingly aware of the need to automate their field service operations, which includes the introduction of scheduling, route optimization, and mobile technology.
ProCurve Networking by HP: More from Your Network by Insight and HP
July 2008 - (Free Research) ProCurve Networking offers industry standards-based convergence solutions that deliver all the benefits of multi-service networks without the cost and complexity one might expect.
Banking Services: IT Solutions for Human Resources Transformation by Hexaware Technologies
April 2008 - (Free Research) Hexaware's service range is designed to serve as a bridge between HR strategy, processes and technologies. Explore key components of their solutions, features, consulting services and business process outsourcing services.
ServicePower - Strengthening the Service Chain by SERVICEPower.
ServicePower’s application set is highly configurable – you can choose what works best for your service organization. The same application is proven in a wide range of service industries and so our customers represent a cross-section of world leading companies in the insurance, medical, appliance, security and consumer electronics industries.
Managed Services: Perspective versus Reality by Zenith Infotech
June 2008 - (Free Research) Managed Services offers a comprehensive suite of products that allow Partners to manage their end-clients complete infrastructure.
Beyond Job Scheduling: The Road to Enterprise Process Automation by UC4 Software Inc
May 2008 - (Free Research) This white paper demonstrates the ever-increasing value of adding enterprise process automation software to the IT infrastructure. It traces the evolution of traditional batch scheduling, illustrates where leading edge products are today.
Keeping Your Workforce Connected by Cisco Systems, Inc
March 2008 - (Free Research) Keeping a workforce connected to people and to data anytime, anywhere, is a big step toward boosting operational efficiency. In this whitepaper learn how IP (Internet Protocol) communications and Virtual Private Networks (VPNs) can help your business.
Astea Alliance Service Management Suite by Astea International Inc.
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Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise.
VUE Software: Enterprise Incentive Management by CSSI.
VUE Software solves the complexities of insurance sales commission and incentive compensation plans by delivering flexibility and automation. VUE Software’s web-enabled EIM solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution provides the ease of a total solution from one vendor.
A Healthy Dose of Remote Access for Healthcare Organizations by Citrix Online - GotoMyPC
July 2008 - (Free Research) More healthcare workers than ever before are performing at least part of their jobs from virtually anywhere, at any hour of the day, thanks to remote-access technology. To learn more about this growing trend, Citrix Online recently cond…
Workday Solutions: Human Capital Management by Workday.
Change is the one constant in business. Workday Human Capital Management is designed to help your organization develop its global workforce. People are your company's most valuable resource. Commit to growing not only your business, but also your people.
The Strategic Role of IT Culture in Business Performance by Citrix Online-GotoAssist
July 2008 - (Free Research) In this webcast hear an expert panel discuss the challenges that IT faces integrating itself into company culture and attracting, retaining and developing top-flight IT professionals.
Calculating Utilization by Citrix Online-GotoAssist
June 2008 - (Free Research) This paper reviews existing TPSA benchmark data regarding utilization targets and services mix.
Workforce Management: Optimizing Performance for Superior Customer Service by CRMindustry.com
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March 2004 - (Free Research) Of the myriad pressures faced by call center managers in today's customer-centric business environments, staffing remains the most challenging. It's no wonder that up to 75% of call center costs revolve around personnel. These challenges are forcing contact center managers to seriously consider the way they manage their workforces.
Leadership and Corporate Culture by CRMindustry.com
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January 2004 - (Free Research) A key function of support leadership is creating and maintaining a successful corporate culture - and the process is much more specific and practical than defining missions and visions. This white paper examines what drives the corporate cultures of successful support operations, and seven roles that leaders play in managing these cultures.
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